Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi it can be frustrating when you miss out especially at the moment when demand for used cars is so high. Sometimes its just not meant to be All the best in your search I personally took the second call and would like to point out how rude and obnoxious you were demanding to speak to a manager Then using derogatory words about Richard our sales manger who is an absolute asset to us here at ync That particular car has been sold today The customer has already left a 5* review Based on his GENUINE BUYING EXPERIENCE kind regards Waseem
1637682437
1
I called to enquiry about a car I called the week before and they said the car was not available So I called again to try and reserve the car and then got told they had someone on it I then called to speak to a manager and got spoken over by there so called director I have been buying cars for over 20 years and have never come across such rudeness to a customer to the point he told me to change my tone, which I didnt have Then would not let me say what I had to say and just spoke over me Then on top of that turned and said he does not want my money Fair play, but I would not recommend, they are rude very very unprofessional and way below industry standard for customer service.. So if you do by a car I bet your customer service after will be rubbish I have never come across such poor customer service before in the first instance (phone call) ever before..
Hi Brian legal limit for tyres is 1.6mm for Mot purposes. all our cars have tyres have at least 5mm all round . BMW Approved used Across the UK have a min of 3mm. So our standard exceeds that Apologies you are unhappy with the service you received Please contact me directly Waseem YNC
1654251952
1
Not very helpful...... car I was viewing had just passed mot with 4 barely threaded tyres ????
Great customer service. Well looked after by the whole team. Including the test drive was probably all done in just over an hour. Even took my MOT failure as part ex. Would recommend 5*
Hi david apologies for your bad experience Did you visit or call? Please call me to resolve any issues you have I see from our system you havent purchased a vehicle, not emailed or contacted us? I speculate you will have arrived without an appointment Unfortunately we are appointment only due to over half our stock being off site Waseem Ync
1643884508
1
Shocking customer service, would not recommend these at all.
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