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Northland
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Northland reviews

Information about Northland

4,70
81 reviews
2

The opinions come from external websites

Last update: 09.11.2023

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1625166676
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxbk1Pa3dRRRAB!2m1!1s0x0:0x6a6e0e542eed3947!3m1!1s2@1:CIHM0ogKEICAgIDqnMOkwQE%7CCgwI1Kb4hgYQyLuCgQE%7C?hl=en-US
Roger M
google
https://www.google.com/maps/place/?q=place_id:ChIJITQPKCZH2YkRRzntLlQObmo
Hi Roger, We are sorry youre unhappy with our rates and services. We would love the opportunity to this discuss with you. Please call us at 315-624-2273
1626812126
2
Coming from out of the area, I was amazed to see the low amount of value that ISPs Spectrum and Northland bring. There is no competition- Northland charges ludicrous rates for low fiber speed (hint: get a second quote and it will drop some), while Spectrum charges much for poor service too for cable internet. From the businesses that I have worked with, it was clear to see that Northland does not invest in talent, and therefore does not either retain it, and service is according (Voip Phone services namely). Also, I would encourage Northland to expand coverage to residential addresses (call them now about it and they'll hang up on you). The year is 2021 and this is not a third world country. Catch up to Frontier providing 5000mbs up/down fiber for 65/month in neighboring counties. Until then, perhaps Elon's Starlink will suite us here in CNY
1583633878
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzeWVMOURnEAE!2m1!1s0x0:0x6a6e0e542eed3947!3m1!1s2@1:CIHM0ogKEICAgIDsyeL9Dg%7CCgsI1quR8wUQqILdLg%7C?hl=en-US
KJ R
google
https://www.google.com/maps/place/?q=place_id:ChIJITQPKCZH2YkRRzntLlQObmo
We are very sorry you had this experience. We will address this internally. Our sincere apologies.
1612965481
1
Horrible, rude, and zeto customer service. I couldn't believe I was treated like a toddler when I spoke with Jennifer.
1627566870
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhdXNmYjlnRRAB!2m1!1s0x0:0x6a6e0e542eed3947!3m1!1s2@1:CIHM0ogKEICAgICausfb9gE%7CCgsIluaKiAYQwK33cw%7C?hl=en-US
Robert Narracci
google
https://www.google.com/maps/place/?q=place_id:ChIJITQPKCZH2YkRRzntLlQObmo
Hi Robert, thank you for your feedback! We apologize for this confusion, could you please call us at 315-624-2273, we would love the opportunity to discuss your experience and see how we can help you with your phone system. Hi Robert, We are glad to have connected with your organization and addressed your concerns. We are committed to providing the highest quality customer service and take your feedback very seriously. Thank you again for bringing this to our attention.
1627570996
1
Called two weeks ago stating how we need to have a new phone system installed or new phones that work and the guy says I will have somebody call you and still have never received a call back. Called him today just for him to tell me that the girl that was supposed to call you has been out on medical leave. Well last I knew business does not stop because somebody is out on medical leave. What a joke!!!!
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