FerrParts reviews

1645836604

Tarek Salah

google

5

Ferr parts are a great resource for us Ferrari guys especially the ones into the classics..service is to the point, you call, they help you, they are straight forward no BS..i see some complaints about pricing or broken parts, this is normal with used parts , and if you have an issue they always make it right. I'm very happy and highly recommend these guys

1644941373

M F

google

Sorry to hear that. What is in stock one day can be gone the next, we don't know till we get a message from the factory. I would be happy to send you a free gift for your problems. Just give us a call with your information and I will make it happen. I DID NOT HEAR BACK FROM YOU. PLEASE CAL US AT 916-974-1939 SO WE CAN HELP. JUST REFERENCE YOUR YAHOO COMPLAINT AND I WILL DO WHAT EVER I CAN TO HELP. DOUG AXT

1644943578

1

Orderd some minor parts, charged my credit card right away but didnt send the parts. I had to call 3 times after asking about the status of the parts. Package finally arrived missing half of what was ordered. Total nightmare to deal with.

1642023797

Kraig Beale

google

THANK YOU HAPPY TO HELP.

1645027785

5

Great people, a great experience. They had a transmission I needed. I was overwhelmed with the amount and variety of cars they have. Thanks

1629984316

junior laffont

google

THIS CUSTOMER HAS NEVER PURCHASED A PART FORM US UNLESS IT IS UNDER A COMPLETELY DIFFERENT NAME. PLEASE FEEL FREE TO CALL ME AT 916-974-1939 AND I WILL BE HAPPY TO LOOK INTO THIS MATTER. 2/24/22 9:30am I have not heard back from you after I left my phone number for you to contact me. Please call me at 916-974-1939 so we can get to the bottom of this matter.

1645027411

1

THIS COMPANY IF REALLY BAD I BEEN ASKING AND WAITING FOR A REFUND LIKE A MONTH AGO, YOU GUYS SOLD ME A TURBO THAT WAS DAMAGE REALLY BAD COMPANY. I DONT UNDERSTAND WHY YOU GUYS DONT REFUND MY MONEY.

1621378338

Thomas Harmon

google

THOMAS I HAVE NEVER TALKED TO YOU AND YOU ARE NOT IN OUR SYSTEM FOR US TO LOOK UP ANYTHING. I WOULD BE HAPPY TO TALK TO YOU ABOUT THIS PROBLEM MY NUMBER IS 916-974-1939 CALL ME ANY TIME. I WOULD NEVER TELL A CUSTOMER THEY NEED TO PAY 40% ON PARTS WOULD COULD NOT SUPPLY. BY THE WAY I HAVE SEEN NO LEGAL AUCTION WHAT SO EVER. PLEASE GIVE ME THE NAME OF YOUR LEGAL TEAM SO I CAN CONTACT THEM DIRECT. I WOULD HOPE THAT YOU WOULD POST THIS INFORMATION ON THIS PAGE OR GIVE ME A CALL. DOUG AXT 916-974-1939 2/24/22 9:18am Hello Thomas I still have not heard from you or your legal team. Please contact me at 916-974-1939 at any time so we can go over this matter.

1645027764

1

Ordered parts based on their part numbers, but what they shipped were different. Russ said ok to return, but once they had the parts back, said Ferrari would not take the parts back, so I could pay a 40% restocking fee, or wait until they sold them again. I said fine, refund me minus the 40% or send me back the parts. Now 6 months later and I have not seen a refund, or my parts. We are a European repair shop and will never order from them again. Now taking legal action to recoup our monies. Neither Doug nor Russ have been any help !!!