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Liquid Surf and Sail
Liquid Surf and Sail - logo
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Liquid Surf and Sail reviews

Information about Liquid Surf and Sail

4,76
100 reviews
1

The opinions come from external websites

Last update: 10.06.2022

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1634257570
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2ejVHUWR3EAE!2m1!1s0x0:0x31c2bfd997d820f9!3m1!1s2@1:CIHM0ogKEICAgID6z5GQdw%7CCgwIopWjiwYQgNjv5AI%7C?hl=en-US
Kari Gastel
google
https://www.google.com/maps/place/?q=place_id:ChIJN51nb2QA2YgR-SDYl9m_wjE
Sorry for your experince Kari, It is just our policy that after a product has been used we can no longer accept it back for a full refund as we would now need to sell it as used. If you like we would gladly sell it for you on consignment or offer you a replacement board for a fair trade in value. Please contact one of our team members at the shop for more info. Regards, Jesse
1634262371
1
My boyfriend bought me the Aztron Titan 2.0 inflatable SUP as a gift. I was so excited and couldnt wait to try it out. I went paddle boarding with a friend at the beach the following weekend to test out my new board. The water was flat and there were no waves. I inflated the board to the recommended PSI which is 15. When it was time to stand up on the board, I was able to do it but found it extremely difficult to catch my balance. Mind you that paddle boarding is nothing new to me as Ive been doing it for about 9 years now. I also have a hard SUP. I thought that maybe I didnt put enough air in it. I then went back to the car and added more air to it (over the PSI limit) and then tested it out again. It was still not stable enough. The next week, which was 1 week after the purchase date, I called the store and explained the situation to them. I was then told that because the board had been used that I was unable to return it. How is a customer supposed to know if they like something unless they try it? I tried their product, didnt like the product and now they will not issue a refund. If this was a hard SUP being returned, they would have no idea if the board was used or not since the hard SUPs dont come in any type of box/packaging. The employee recommended selling it online like Craigs List or FB Marketplace. After doing research, I realized that the store sold my boyfriend an overpriced board. They sold this board for over $300 over the market value! He paid $849 (before tax). The same exact board brand new online is selling for under $500. Not only would I not recommend anyone to buy an inflatable SUP, I also would not recommend buying a board from Liquid Surf & Sail. They clearly only care about their sales and do not care about the customers experience.
1622831944
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxeHZxN1l3EAE!2m1!1s0x0:0x31c2bfd997d820f9!3m1!1s2@1:CIHM0ogKEICAgICqxvq7Yw%7CCgsIyObphQYQyJPbTA%7C?hl=en-US
Tic
google
https://www.google.com/maps/place/?q=place_id:ChIJN51nb2QA2YgR-SDYl9m_wjE
Hey Tic, Wish you wuold explain why you are dissatisfied with our company so we can make changes to better assist future customers. Regards, Jesse
1622832988
1
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