Collect opinions in accordance with the Omnibus Directive
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Your customer feedback profile can bring as much as 23% of traffic to your website.
They did a great Job with my suits and Shirts. Lqst time i was there i tried 3 taylors. Out of the 3 thisnone fit the best. Only thing i would recomend if you use a western belt like i do you need to tell them ahead of time as my belt loops are a little small. They still work but its not easy getting them threw the loops.
The new manager of the store called me to try again this long jacket I had purchased two days before. I was told it would be sent to alterations and that there would be $10 that would not be charged. as a courtesy for the purchases I had made. I returned to the store today after work and after trying the jacket it was decided they would just move the buttons and do, as before, the cuffs. But, now he decided to charge $40 for the alterations that I was told there would be no charge. I spent my time leaving early from my office, a 45 minute drive and only to find out that this manager really just wanted to charge me more money. I told him he was losing a customer and I returned the jacket. I may file a claim with the Consumer Protection Division of the State of Georgia and perhaps sue him for my time going back to the store unnecessarily. I would encourage everyone to bypass this store when you go to Phipps. The two employees who took care of me when I first went to the store were extremely courteous and they do not deserve this kind of manager who should be fired on the spot. RBA
After being disappointed by a rental site with my fiancee's suit for our wedding, we went to BOSS as soon as we were able to buy a suit. And I am so glad we did, the quality doesn't even need to be spoken of, because of course it was so much better than rentals. Jay helped us from the moment we walked it to the moment we walked out, also recommending certain shoes that go well with the navy suit we had picked out. He was EXTREMELY professional and knew exactly what I was looking for. I can not be happier with the suits we bought here and with all of Jay's help.
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