Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello John Doe, I have been struggling with a stomach bug all morning and have unfortunately had to cancel multiple appointments from multiple clients. To prevent clients from scrambling to find another barber before the holidays, I have offered everyone affected alternative afternoon times despite my morning struggles. Health issues happen to everyone. I am no exception. I am sorry to hear that your first experience with us was not stellar like everyone elses on our reviews, but by withholding your name, you give me no means of reaching out to rectify the situation. An honest and genuine review would never come from someone who will not even publish it using their own name. - Omar Syouri
1608655124
1
Professional? Who is writing these reviews? Omar, the owner, calls me last moment to cancel my appointment because of an alleged tummy ache. Now I'm scrambling 12/23 to find another barber. My first appointment wasn't exactly a stellar experience either. On my first visit, the second barber just glared at me and never acknowledged my presence and promptly went to sleep in his chair. That's professional? Omar's haircut was okay but I need reliable professionals and not some party animal who imbibed too much alcohol the previous evening. Get real, folks. This is an honest and genuine review. Not a paid advertisement. I love the asinine response by the way as if this review is remotely fake. This kid must being taking a page out of Trump's playbook
Hands down the best haircut Ive gotten in the city. Omars skill and attention to detail is second to none. The consistency and quality of the two cuts Ive gotten at Urban Hair have definitely made me a loyal customer.
Hello Kornel this is Omar the owner of Urban Hair. Sorry to hear that your last visit here wasn't to your utmost satisfaction. Please stop by for your next haircut and i will see that i personally take care of you. Again I apologize for Edwards carelessness with his tools and know that it will be addressed to properly.
1579304457
1
I originally wanted to give a 4 star review. The haircut is not bad, but definitely not what I asked for. But then I checked the back of my neck as it was painful after the haircut. What the hell are these cuts?! Edward you either need to buy a new machine or learn how to use it.
mdi-close
We use cookies to provide the best possible service.