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Dear SuperBitterSweets, As far as we are aware, we have not served you as a customer, it may be that you have confused us for another store? Your profile states that you are from London, and, as we are a Birmingham based company, our customer base is made up largely by those who live in and around the West Midlands; therefore, you would have stood out as a customer making the long journey from London to purchase an item from us. Our products are from named suppliers, such as Electrolux, Hoover Candy and Rangemaster. Our sale and customer service is an integral part of our ethos as a business and we pride ourselves on aiming to help our customers as best we can. If you would to speak to a manger, feel free to contact us on the telephone number provided on your receipt and quote the name of the employee you were served by; we will do our best to try and relive this issue for you. We hope this information has helped you, Thank you for your feedback. GT Appliances LTD.
1497456790
1
Be aware, their products are damaged returns from Other big company like Currys, and they will sell them at the normal market price or 10%off maximum. We bought an american fridge from them which was 50 cheaper than currys, however I have been so gutted that I did not go for currys as they would offer much better after-sale service & peace of mind because of better stringent company compliance. Smaller company like this will never be able to compete! We were promised by the manager Muhammad and staff there upon purchase for replacing the dented parts for our Samsung washing machine, no matter how many times we went to the shop after purchase and phoned to follow up, there has been no action at all. They kept delaying and saying they would follow up but they never did! it has been over a year and we are exhausted in waiting for an answer. This is the tactic they use so that customers would give up! Honest advice: Definitely not recommend this shop and will shop around for the same product and wait for bigger discounts when large chain store does it such as Currys, AOL etc...
Thank you Carol for taking the time to leave such a wonderful review. Our aim here at GT is to give the best possible advise and service to all of our customers. Its people like yourself that make our job worthwhile. Your kind words will be passed on to Ahmed and the team.
1547570368
5
Not only have GT appliances provided us with our own appliances at really good prices and great service, but they have also helped me with some of my clients. I work with people who are very poorly and some who are in financial crisis, GT Appliances are always ready to help me with great products, speedy delivery and fabulous service. Won't be shopping anywhere else.
Thank you Linny for taking the time out to leave such a wonderfull review, hope to see you soon.
1606907911
5
I'm so glad I went to GT. Fantastic Service from Arafat when I went to buy a Gas Range. Great Price too. Delivery Guys were pleasant and very helpful. Saj connected it and didn't leave until all was sorted and I was happy. A happy Customer and yes I'll be back for a new Washing machine Thank you GT
Hi omar, You came in asking for prices on some major brands not what was advertised on our poster (due to availability) and you were given a good price as you must be aware they have been significant price incresses in all industries. We did not tell you not to shop at Currys what was advised was that they might not have the stock in store. We hope to see you again in our store. which is a famliy run business who support the local area.
1653308326
2
Good customer service however the bring you in with a massive poster in the window giving a very cheap price comeninside they tell you that price is wring and your lookingnto pay more then double also tell you not to go curry's who's prices are cheaper
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