Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
This customer wanted to cancel an order and when we told him it had already been shipped he began to yell at the employee for shipping the item too fast. He continued to yell at her until she put him on hold. The owner who was walking by heard the incident and answered the phone. Slater, the owner, asked why he was yelling at his employee and stated he would not tolerate anyone yelling at his staff when they did nothing wrong. Corey began saying, "I would expect more from a former police officer." The problem in today's society is people think they can treat employees with total disrespect because "the customer is always right." Well, at this company if you're right you will be respected accordingly, but if you're disrespectful...we don't want or need your business. To insinuate you deserve more respect because you are law enforcement makes it even worse. Take care and know we are completely unapologetic and even proud for this star rating. If you don't stand for righteousness you will fall for anything. BTW, don't forget what our company name is, did you expect anything less?