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Laura, we can assure you that we'd never intentionally ignore a potential buyer. Feel free to get in touch directly with us as it's possible we might have just had some miscommunication. We hope to make things right with you. -Houston Auto Sales Inc.
1621358184
1
They don't respond when a person is asking about a vehicle. My husband was very interested in a truck and a salesman said he would email me about it the next day but nothing, not a phone call, email or anything. They didn't seem interested in selling to us.
Hi Monica, thank you for taking the time to give us your feedback. This is definitely the exact opposite of what we hope to hear from our customer as well the exact opposite of everything we stand for. We will definitely look into it and try to find out what happened but so far, we have not been able to find any record under your name in our system.
1655557684
1
Warning do not do business with the company. They lied to get us in the door. We had already agreed on a price for trade before going in and tried to alter the amount on the paperwork. This company is very dishonest. Bait and Switch they are very arrogant and unwilling to help. Keep away from this company Take your business elsewhere
Neal, thank you for cooperating with us! We're glad we were able to offer you a great deal and provide you with a pain-free process. We look forward to working with you again in the future. -Houston Auto Sales Inc.
1644929162
5
Cant say enough good things about this place. I needed to sell my vehicle and they reached out with a fair offer and the deal was done the following morning. These guys are super professional, know what theyre doing, and they treat their customers great. They even got me an Uber home since I was car-less. If youre looking to sell your vehicle, dont hesitate to call them. The service cant be beat and they make the entire process pain free! 100% recommended!!
There's nothing more rewarding than making sure our customers have a five-star experience, Daina. Thanks for taking the time to share how your last purchase went! -Houston Auto Sales Inc.
1635387473
5
Great deal on a car, sales person was very helpful and the whole process was easy. Highly recommend Houston Auto Sales if your looking for a good deal on a used car.
Hi Senthil, I can assure you the price difference is due to the conditions of the vehicle. It is possible we identified some issues with the vehicle that the other dealership did not and that is why the offers are different. I am sorry we did not earn your business, I can assure you that price haggling is not our goal here. Thank you for taking the time to provide us with your feedback.
1630088430
1
Verbal offer of $200 over carmax on my vehicle, unseen. Delays in getting my new car. 2 mo later try to close on the deal Looks at the vehicle and offers $1000 less than carmax offer and says market has changed, car needs work, yadda yadda. I said no, took it to carmax and got the exact same offer that they gave me before. My two cents - Dont waste your time w a sterotypical used car dealer who will nickel and dime u. Carmax/carvana or sell it yourself.
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