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Bmwnorthwest
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Bmwnorthwest reviews
Information about Bmwnorthwest
4,55
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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See example1664497944
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlc04zTndnRRAB!2m1!1s0x0:0xf5212e4dffb34ec4!3m1!1s2@1:CIHM0ogKEICAgIDesN3NwgE%7CCgwImPLYmQYQuKWKhgE%7C?hl=en-US
Jonathan Morrison
google
https://www.google.com/maps/place/?q=place_id:ChIJ88ZbpUT_kFQRxE6z_00uIfU
Jonathan, I'm sincerely sorry to hear you've been left feeling this way. We pride ourselves on our best-in-class service and customer care, and we'll use this review to ensure we're delivering it moving forward. I also want to follow up on this to address your concerns directly and ensure all outstanding needs are met. I will look in our records for your contact information, but in the meantime, please consider giving me a call. Thank you, Jay Senon - Service Manager - 253-896-2502
1664820737
1
Thanks for asking for the review Andrew. The most money ever spent for zero service. Made appointment over two weeks ago for service and detail. Yesterday you decided to cancel detail and today you say I didnt request the service I needed. You turn around and only change the oil. Upon completion, you decided to hide and not discuss what had occurred leaving my son to wait over twenty minutes without any notice. Not even an apology. I get your time means more than ours.
1663381027
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlOGVPZk1BEAE!2m1!1s0x0:0xf5212e4dffb34ec4!3m1!1s2@1:CIHM0ogKEICAgICe8eOfMA%7CCgsIo9yUmQYQqPT4Qg%7C?hl=en-US
Steve Miner
google
https://www.google.com/maps/place/?q=place_id:ChIJ88ZbpUT_kFQRxE6z_00uIfU
Steve, I'm so sorry to hear that your recent visit did not go as expected and that you need to return for additional service. Our goal is to provide exceptional customer care and it's very disappointing to see that we let you down. If there is anything I can do to improve your experience, please know I am always available to chat. Thank you, Jay Senon - Service Manager - 253-896-2502
1663619643
2
I was disappointed with the service on my 2000 528i Wagon. The service rep. collected my concerns, and I reviewed them. I needed the auxiliary fan blade assembly and the auxiliary fan cowling replaced if need after they had been damaging by highway debris. The car would vibrate wnen the auxiliary fan kicked on because it was missing blades. The service tech replaced the main fan blade assembly and the main fan cowling. I will add that the main fan cowling had some damage from a main fan failure several years back but that was not in my service request. So now I will be returning the car for additional parts and work.
1664584585
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlNklyWWJnEAE!2m1!1s0x0:0xf5212e4dffb34ec4!3m1!1s2@1:CIHM0ogKEICAgIDe6IrYbg%7CCgwIiZfemQYQqJ357wI%7C?hl=en-US
Kim “Pohonui” Allen
google
https://www.google.com/maps/place/?q=place_id:ChIJ88ZbpUT_kFQRxE6z_00uIfU
Kim, thank you for sharing your service experience with BMW Northwest! We appreciate your business!
1664740147
5
My car was well taken car of when brought in for recall service. It was done early and work was done efficiently. Service was fantastic.
1663717882
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlclp2NTZnRRAB!2m1!1s0x0:0xf5212e4dffb34ec4!3m1!1s2@1:CIHM0ogKEICAgICerZv56gE%7CCgsI-qOpmQYQqOzTaw%7C?hl=en-US
Justin Helfen
google
https://www.google.com/maps/place/?q=place_id:ChIJ88ZbpUT_kFQRxE6z_00uIfU
Justin, we are proud to have earned your business and your five-star review! Thank you for choosing BMW Northwest, we hope to welcome you back again down the road.
1663779794
5
Beautiful showroom, good service, txt update are nice and they send a video of the car when its up on the lift explaining what they see.
1665002884
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlb3VqcU9BEAE!2m1!1s0x0:0xf5212e4dffb34ec4!3m1!1s2@1:CIHM0ogKEICAgIDeoujqOA%7CCgwIhNv3mQYQgKG05QE%7C?hl=en-US
Ada Weyland
google
https://www.google.com/maps/place/?q=place_id:ChIJ88ZbpUT_kFQRxE6z_00uIfU
1
They said we had no choice but to pay for the LoJack when buying from them. Bought a used VW Beetle, drove from Oregon to buy it. When I went for emissions testing to register the car, the electrical panel wasn't working so I couldn't get it tested. Took it in to get repaired after no response from dealership, paid $79 to be told the LoJack made the panel not work, so they had to disconnect it. So now I've paid $895 for something I didn't want that doesn't even work, and still can't get a reply from the dealership, plus $79 to fix the problem they created, plus extra extensions on registration since every step has taken so long to get this resolved. I regret purchasing from here.