Kitchendesignsandmore reviews

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Michelle Terris

google

1

Friends, Family, Clients & Future Clients, I pride myself on positivity but sometimes you've got to call a spade a spade and those who know me, know that I have an extensive Rolodex of Referrals and an incredible Network for anything!!! With regret, I must inform and warn everyone-DO NOT USE KD&M Designs. Here are a few reasons: 1. Inferior workmanship 2. They do not stand behind their word or promises. 3. Ridiculously inflated prices. 4. They hide behind contractors! Very unethical when there's a problem. And problems are inevitable but the owner Elliott and wife Nora never show up! They do show up on time to take your money!!! Please trust me on this information as I'm notorious for paying double when I like someone! LOL 5. First and foremost, they lie, blame others and never take responsibility! I call that misrepresentation or FRAUD! The list of reasons are endless. Proceed at your own risk. Michelle Lubin Terris & Family

1596042319

Sandra Wells

google

1

I had a really bad experience with Kitchen Desing ( Weston) more than a year ago. Terrible customer service. Every time I clean my kitchen counter, I see the poor job and finishings. Terrible work for the price they charge. Not a good at all. Very disappointed!!

1516035624

Vanesa Patino

google

5

Amazing services with End to End vision . Nora, Juan and Elliot have the best design vision, construction knowledge and project management skills to exceed customer expectations . I've done two of my houses already with them and I will definitely recommend them in the market as they are amazing . Vanesa Weston , Florida

1557517208

freddie odio

google

5

A complex Project Made Easy Due to The Detail of the Design, coordination of Staff of Kitchen and Designs. Excellent Workmanship and Performance!

1562101564

Juju Sundaram

google

2

The most humiliating and painful experience of my life was had today while interacting with Nora the lady who coordinates the design process. From the start her customer service is sorely lacking. She mostly treated me like a mom would treat a truant child. I am new to the remodeling process and at every stage her answers are brittle and belittling. I only persevered with this because a friend recommended them. I am in the middle of a stressful move to a house and was trying to upgrade 2.5 baths . For example when I came in to make my material choices and start the process I was told by her to immediately make choices about the cabinet fronts because it takes a long time to receive them. This was not said politely as a matter of fact it is barked at you as if you are a mentally incompetent. I stood my ground and said no unless I see all the materials together in terms of counter, tile, flooring and fixtures I cannot make an outright decision on cabinetry. At this point all that was shared with me was an estimate and a black and white drawing showing where things would be placed , no mock up or anything. Things broke down when I asked about paint. Apparently painting the walls of a tiny powder room is not included in the estimate!! I was surprised becoz the estimator told me that they would paint. As I came to terms with this she said in the background loudly to the estimator I cant believe she is ( meaning me) making such a fuss over the paint. Further I discovered that material costs and fixtures are not included in the estimate. I admitted ( to them and apologized) that I had not checked the estimate closely and asked her to estimate the cost of the fixtures I had selected . She responded I dont have all day , I have other appointments and it will take me time to add up the cost of the toilet , fixtures etc. By this time, I had agreed to pay upwards of $35,000 for 2 full bathrooms ( not master) and a powder room!! Only mistake I did was to not read all the exclusions fr this estimate the cost of all plumbing and fixtures light and fixtures and paint. I blame this oversight on my move and already coordinating hamdymen, electricians s, movers, pool repair, roof repair etc etc. I had paid the $5000 deposit using a credit card for which they said there was no charge. So finally I said I want you guys to hold on to the $ 5,000 and I will think about it because at that stage Nora was not giving me a ball park on the additional cost. If she had politely said I am going to not be able to tell exactly but now your $7000 powder bathroom is going to cost $ 10,000 . I might have considered it. But because she has a major attitude while talking ie she is always doing you a favor, she is total put-off. Sp as I tried to walk out, she came back and started heckling me again . You need to make a decision right now, you cant keep us hanging , we have many time commitments etc etc.. At this stage I got angry and said I cant work with you as you make the process very difficult . Please credit back to me the money . To which she said there will be a 2% charge for returning the money, which I was mad about but agreed and I stormed out once she gave me back the credit receipt. I was vert angry and humiliated by this lady for over an hour!! Later I looked at the credit and thought she had taken $600 and not $100 for the so called credit charge. so I went back and asked her what that was and why she had taken so much out ( yes I was angry by this point and not thinking clearly) but she said you dont know Math or what? It is the correct amount removed from your deposit. To be honest no one has spoken to me like this in my entire life and my 26 plus years living. In the USA. So buyer beware and read your estimates and wear a suit of armor if you go work with this person!