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Hello Jay, We want to thank you for taking the time to give feedback about your recent experience. We're very sorry about your haircut! Your review is concerning to us and we need to know more. You can reach me at [email protected]
1644358784
1
The hair cut was like if I got the cut in a academy school
Checked in on-line "to avoid the wait" around 10 am. System showed 58 minute wait. Instructed to arrive at 11:04. Arrived at 11:01. Current time is 11:54. Still waiting. Three other customers who were also waiting walked out. Two stylists working. You guys need a system that matches your on-line appointment availability to the number of stylists you have working. My expectation with on-line check-in is a maximum wait of 10 - 15 minutes. That being said, I finally sat down in the chair at 11:55. Stylist Jessica gave me a great haircut. She is personable and professional. Thank you Jessica.
I had a very pleasant experience. Great staff. Jessica did a wonderful job on my hair, very tentative & professional. My hair cut came out exactly the way I wanted. I will definitely be returning & recommend to others.
Hi Frank, Thank you for taking the time to leave a review. Unfortunately for our stylists to use a straight razor they would have to have a barbering license which is not required at our stores. We do though offer our clients the Shaver shaper which is just like a straight razor.
1648564534
3
They do not do any razor shaves
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