Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
We needed clarity around the direction of our business, Life Skills That Matter, and alignment of our resources. Austin guided us through a strategy session and later provided us with a detailed report, which included an amazing checklist of actionable tasks. We will review monthly to bring us back to center! We really appreciated being listened to in a deep, focused way. We werent given a generic solution to solve our problems. Rather, we were able to talk out our challenges with someone who has our best interests in mind and have unique insights reflected back to us. Austin is both fun and grounded, and he brought the doses of honesty that we need in order to grow.
We hired Balernum for branding, visual identity design, and website design. Balernums portfolio projects included examples from our industry and others, and that helped us make the hire. What we really enjoyed from the very start was the very clear communication about what we would get. Austin came in person to Newmarket (where were headquartered outside of Toronto), and we got a fantastic process. This process took longer than we expected, partly because of delays on our side and partly due to unexpected changes with Balernums core team. However, Austins honesty, clarity, and good sense of humor helped to iron out the wrinkles. We got the high-quality results we wanted and frankly, more than we expected. Balernum helped us nail down our core branding and messaging, identity and website design, presentation templates, and email newsletter template. In our industry, we often end up doing boring stuff with boring people. Our experience with Balernum was the complete opposite. The process was fun, and what we crystallized together has made our business better in every respect.
I wanted to follow up and say a HUGE THANK YOU again for your help with Canvas. After mulling over everything for a week, Im pretty sure Ive got my final punch list. I have a lot to do in the next couple weeks, but the path forward is so much more clear and tangible. Im super pumped this product and startup are about to be real!
Thanks again for all your team's hard work. Balernum has brought a lot of value to what we provide. Our client told me yesterday that they were "blown away" by how well your designs captured their style and met their goals. Your team's commitment to delivering on time has also helped us deliver their only project that is on track and running smoothly. Thank you all again, and we look forward to using your team again on future projects.
Travis, thank you for partnering with us. You know you're one of our favorites. Looking forward to the next project!
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5
Balernum can do all the branding, beautiful design work, strategy, and content creation that one would expect, but they combine those competencies with an innate love for both the business and the people running it. They see the big picture and the end goal and dont get lost in all the details. Put simply, theyre good people who are excellent at what they do.
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