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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Gemma, thank you for taking the time to leave us your feedback. We are sorry you are not happy with the sizing for your daughter. As emailed to you we do offer the opportunity for students to discuss any sizing questions or to view the items in our local showroom prior to ordering, due to our website stating that branded items are made to order and are non returnable. We have emailed you and called you to discuss this further. I am sorry you have left this feedback. Kind regards, The Thread a Pixel Family.
1605959662
1
My experience with thread a Pixel's customer service hasn't been a good one sadly. We had to order my daughters work placement tshirts from here and my daughter wears a size 8/10, based on the sizing online we ordered the size 10. However these are extreamly figure hugging and very inappropriate for school placements. Thread a Pixel firstly responded advising there is nothing they can do, I then responded to their email with no response from thread a Pixel until I reviewed the company on Facebook, I now have 3 tshirts that are no use to us due to how figure hugging they are and thread a pixels response is just order another t-shirt. ****The response states someone is dealing with my case but they have advised there is nothing they can do with the 3 tshirts and I just have to place a new order which will cost me double*****
That is so great to hear. We're happy we were able to help and looking forward to working with you again in the near future.
1619423036
5
Always great quality products from Threadapixel! After having had a very poor experience with another company, the team at threadapixel have gone above and beyond to ensure I get the products I need, and theyve all come out great! The team are super friendly and keen to help if you have any issues. Really simple and straight forward when ordering, great prices and a speedy delivery. Couldnt recommend these guys enough!
Great to hear Lisa was able to help and we look forward to working with you again in the near future.
1625746794
5
A very professional service, Lisa visited our company to make sure the goods we ordered were right for us. They were perfect, I will be using Thread A Pixel again.
Thank you for the kind words and pleased to hear you're happy with everything.
1596121386
5
Great service, communication and products. Really pleased with the service we received from Thread A Pixel. The workwear and other personalised items were great and we'll soon be ordering more from them. Thanks guys.
Great to hear everything is okay with your order. We look forward to working with you again in the future.
1593613290
5
All round fantastic service for our practices order of work wear. Great advice provided from the off as we were unsure which fabric type to go for. The finished product is high quality, durable which is what we needed, hugely professional and getting lots of compliments from clients. We will most certainly be using Thread a Pixel again and again. Cant recommend enough! Thank you.
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