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Rachel, We are thankful for your honest feedback! We appreciate you having us in your home to provide you the estimates! We are also glad to hear that the technicians provided you nice and professional service. We'd like to reach out and discuss this further, please reply with the best phone number so we can have a service manager reach out! Thanks for your time, Beacon Home Services
1665404059
1
This group SEVERELY over-quoted me. The techs were nice and professional but their total came to over $13K for installation of ceiling fans, a new outlet, and three new recessed lights. $13K!!!! It was over $5K for the installation of the ceiling fans alone. We had the all the work done by another company for under $2K. Absolutely unbelievable. Glad I got other quotes.
Mike, We appreciate your honest feedback! All of our customer's time is important so we do keep you updated throughout the day. We are sorry to hear that you feel this way! Would you like to have a service manager call and discuss this with you? We'd like to know how we can do better, feel free to reply with the best number to reach you! - Beacon Home Services
1663101503
2
Incredibly overpriced. Gave a window of 10AM-4PM so I had to be available all day. The technician complained about how far he had to drive when I said no to his estimate for a 15 minute job and guilted me into letting him do the service after telling me that the deal online was incorrect. A $3 part and the labor equated to $600/hour. Will find better options next time.
Dean, Thanks so much for your 5 star review and excellent feedback! We're so glad to hear that you had a great experience with our company and your projects were properly taken care of! We love serving customers like you and look forward to serving you again in the future! Respectfully, The Team at Beacon Home Services
1646773983
5
Clean workplace and kept me informed of what was happening during installation. Took care of three projects that I have been looking to get done over the pasts years. Recessed lighting in study, EVo Charge EVSE, Level 2 charging station, and surge protection for my residence.
David, Thank you for your honest feedback! We are happy to hear you were satisfied with the services and the scheduling! We appreciate your feedback, and would like to discuss this matter with you! Feel free to reply the best contact number for you so we can have a service manager reach out! - Beacon Home Services
1663158958
1
The service was super quick and friendly and completed beautifully and on time. Scheduling was a breeze and the techs were friendly and helpful and knowledgeable. They lose a few stars for charging $2,000 for 2 hours for 2 people to complete the work of installing an outdoor GFE outlet and hanging two outdoor speakers. That's $450/hr per person to do the work plus materials. Thanks also for the opportunity to discuss this with you. I called on Friday and left my number. I look forward to hearing back from you. Follow-up: I've had to drop more stars as I called again and left another message and never head back from you about the billing. Unfortunate because the service was great!
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