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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Left confused and dissapointed. My car was booked in for a service & MOT 2 months prior to today. I was rang 1hr after drop off to say they could only do half of it as they didnt have some parts. I was rang and collected at 2pm where the receptionist said they didnt have time to do the air filter/spark plugs as it takes a couple of hours and we close at 5.30? She said id have to re-book in and it could be done in a couple of hours while i wait, not ideal! Left bemused and come away with half a service. They did hose it down, but i wont be returning
I was quoted 500+ for a job by local garage and I brought my car here. They did the job for 130 and this even included a courtesy car over the weekend! The best bit was when I went to pick up my car they had cleaned it inside and out. I will definitely be using B&M Care again and would recommend them Great Service at a Great Price
I had my BMW 320d in for a coolant leak. The guys did a good job in finding the leak and fixing the problem. But only to find out the coolant indicator had been snapped off, and was missing from my expansion tank. Prior to bringing my car in, my car was leaking coolant and required me top it up on a daily basis, so I know it was there the morning I dropped my car off. After raising the complaint, the mechanics denied any wrongdoing and advised it was already broken. After escalating the issue to a manager, he too spoke with bad attitude and very poor customer service, again backing his mechanics and advised it was already broken, though agreeing to replace the expansion tank next working day. Even the so called car wash was a half job, as it appeared they just jet washed the car with no use of any car shampoo, as I could see the dirt on the car. I expected a lot more from B&M Care Ltd. The matter should have been investigated as mechanics can then cause further damage to other customers cars. I know I wont be going back after showing negligence and poor workmanship, makes me doubt if anything else was broken which I cant see. I was charged full rates for a not so professional job. BEWARE.
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