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Mr Hardy-Ricky here, I apologize for being a little harsh with my words, was concerned about passage in walkway for customers.I could of express my self better. I didnt. We try to make it a good experience for all.
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I am a stroke survivor. I'm 63. I walk with a cane, and I walk pretty slowly, to mitigate the risk of another serious fall which sends me to the hospital. I live a few blocks from Ricky's and I went over there to see if they had any honeysuckle. The first employee I encountered seemed not to know what honeysuckle was, but then she walked away quickly leaving me to try to catch up. When I found her again, she told another employee standing there something something honeysuckle. As soon as she walked away, he walked away too. I said hey could you help me please and he looked back and then walked away quicker. I walked back to the back counter where the man by the counter was having a conversation with someone. I stood there waiting a while for him to speak to me but he studiously ignored me until some people came up behind me, outside my field of view. He told me "Move!" and put his hand down making a sweeping motion with straight fingers and wriggled them at me from the lower joint. I said, "what?" I turned around following his gaze and then made sure I could safely back up and I did so. I said, "I am disabled. I am a stroke survivor." He told me: "You aren't disabled" He has a buddy who had polio and "he isn't really disabled. He can do things." I said "I didn't have polio. I had a stroke." And I turned my back and walked away. He came after me shouting. Did I think I was someone important. Wasn't I a man enough to make way for two "ladies" and so on. I felt threatened and intimidated and like he was trying to provoke a confrontation and stop me from just walking away. This is by far the worst customer service I have encountered since moving to the Boston area in 2008. **update** Owner has apologized. I'll give them another chance and will update review after. Thanks for your consideration.
Not a place for first-time planters. We couldn't find help from the staff. Little cactus we bought had a plastic orange thing glued on it. I realized it after coming home. I don't know what to feel about this. I wonder other plants are also plastic too.
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