Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Beatrice, this is James Hunt (the CEO of BNM). I am unsure of who you are, as you are not one of our clients. We are a small agency and I manage all client accounts. Could you please check to see if you left a review on the wrong business page? We are located in Deep Ellum. There is another company with a similar name located in Dallas. If this is the right page, could you please provide me with some details of our agency-client relationship so I can better understand the situation? Thank you.
1509542800
1
horrible customer service, I wont recommend their services at all. I wish I could give them zero stars.
Allison, thank you for your kind words and positive feedback! We appreciate your recommendation. We look forward to working with you again on your future endeavors!
1590169989
5
The best in small business marketing. Innovative, communicative, results-driven. If you've been searching for an agency to put your trust in, look no further.
James and his team have wonderful customer service!They really understood what I wanted to achieve with my business and delivered. Highly recommend their services.
Thank you, Jennine! We appreciate your detailed 5-star review. Wishing you the best in 2020.
1588952496
5
From discovery to execution, Brand New Marketing gleaned important features about my experience, personality and business concept to develop a brand identity that is truly distinctive. James and Heather collaborated me to create a narrative that matches my tone, energy and vision. My new brand directly translates to increased business value, positioning and sustainability. This team over delivered!
James always makes sure that we are take care of. His marketing knowledge is second to none and is very crucial when making decisions to improve my business. He is extremely responsive and has always gone above and beyond to ensure successful results. Even through this pandemic, he made sure that we continue on an upwards trajectory.
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