Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
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Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi James, I wasn't able to find you in our system to learn more about your project. Generally, there are many factors that impact pricing based on what the technician identifies during the inspection. Our goal is to address not only the noticeable items on the surface, but also point out any connected items of concern. While we aren't the least expensive in the market we aren't the most expensive either. Our fees cover the expertise of the plumber, the quality of work, and protecting you with coverage for a company that will be around if you need us again in the future.
1661866912
1
If you don't care what service costs then this is the place for you. We've not ever run into a company whose prices are in the stratosphere. How about $572 to remove and install a dishwasher? No, that price does not include the dishwasher.
Hi, Robert. We apologize this happened to you. I looked in our system and couldn't find you. Perhaps the appointment was booked under someone else? We have a notification system so wondering if the arrival/cancellation messages went to another party? We'll confirm the system is working properly but did want to share some initial thoughts.
1661867632
1
I made an appointment for today at 4:00 PM. Its now 6:00 PM. No show and no call. Unprofessional to say the least. I even took off early to be home. Not only did they not show up, I lost over $30 in pay
Thanks so much, Terry! We like to make sure team leaders see when techs get the job done!
1664933455
5
Called this morning - showed up this afternoon at the time estimated - quick assessment of my issue - had the part needed on his truck - work completed in under 1 hr. Very satisfied. Thanks Cliff.
Hi, thanks for pointing this out. We have updated the website to reflect the proper pricing and the call center team discussed this situation as well. To clarify, we will waive the fee when work is performance so there was a breakdown on our side.
1661867489
1
The website says the fee to come out is $89 and if we go with their service that fee is waived. My husband called and was told the fee was $99 in ADDITION to what it would cost to fix our AC. They also couldn't get to it for 4 days! The website and the person on the phone should say the same thing. I will never call them again.
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