Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Jaynie. Thank you for considering booking an appointment with us - we would love to pamper you at Pretty Lane. We can assure you that all of our reviews are 100% our happy customers that we asked recently to review us, and the only fake reviews we have are the one-star reviews. We would love to help you book your appointment - please email [email protected] or call us at 3193652718.
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I was planning on making an appointment, but the reviews seemed fake so I did not end up doing so. There is almost 50 5 star reviews from people with 0-3 reviews ever completed, all say "one month ago" and the profile pictures just seem a little fake to me.
Hi Iowa Hawks, We see that you left us a 1 star review and we take matters like this very seriously. Are you a current customer of ours? Unfortunately, we dont have anyone in our customer list with your name. If you have been to Pretty Lane, were so sorry if youve been hurt or offended in any way - thats not who we are. If youve had a conflict with us, would you consider reaching out to our email immediately at [email protected] so that we can resolve this issue? We believe in spreading kindness too, and giving everyone a chance to work through conflict, without turning to personal attacks and public shaming. Is your review considered kind? Thank you and we hope to hear from you soon!
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If I could give this place a zero star rating I would. Nikki was extremely rude and had awful customer service skills. It almost felt like she was trying to one up me, like she knew she was better or prettier. Please talk to your customers/clients with respect. As rough as times are right now, you never know what someone is going through. Therefore I hope karma doesnt come back to you. I encourage you to spread kindness everywhere you go.
To know the Pretty Lane girls, is to love them. They are educated, experienced and so excellent at their craft. Ive never felt more beautiful than when I have a service done by them. I am so grateful that a pretty little place like this exists!
I went in for a service that I booked for a certain price, and was informed there was a special that included an extra service. I asked if the special was included in my price and I was told it was, and while paying I was then charged for the additional service. When I tried to talk to them about being overcharged, they were not helpful and unwilling to call me back. I suggest if you go to this place, make sure you triple check what service you are getting and being charged for. I wont be coming back here due to the lack of customer support.
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