Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
I sent an email cancelling my appointment. Well apparently that doesn't matter because that manager no longer works there. They are still charging my card full price even with 2 days notice.
I went into this salon with high hopes that if Im paying a lot, then Ill have quality. Super disappointed. My experience at this salon was not good. Little things here and there but ultimately, my hair was cut way too short. I went in with long hair, past my butt. I showed the hairstylist where i wanted it cut to, the middle of my back. But it was cut to my upper back. I love my long hair and its a part of me. I went through chemo last year and didnt lose my hair. This was my first haircut since chemo. It was suppose to be a new start and a special haircut. I took a few days to play with my new haircut to see if it was me overreacting, but after 2 days I finally gave in and gave the salon a call, explaining my experience. The lady on the phone told me she would talk to the hairstylist and have the hairstylist call me back. There was a lack of empathy from the lady on the phone and I NEVER got a call from the hairstylist its been a week I will never return here. As a business owner myself, feedback and customer service is super important to me. I will not spend my money where those things arent valued! This haircut is so not me. Im so upset about it.
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