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Andrew Kim, We don't recognize that we have served you. We enter every customer in our database and we don't see you in our system. Do you go by a different name? Would you please call our store at 713 771 3600 and ask for George? It is our priority to ensure customer satisfaction. Is it possible that you had this bad experience at a different Minuteman Press location? We are Minuteman Press Downtown Houston, located on Chenevert St. All Minuteman Press locations are independently owned and operated. If your review is intended for a different location, then this is by error, and we would kindly request that you remove your review post. Thank you for your attention.
1605552120
1
Lied about the time frame of job and ruined my project
My apologies for this. We generally need payment before we start the proof. We were waiting on that and Im sorry if I wasnt clear on that (it is stated in the email for the quote though). I did give you a 35% discount and sent you a proof before payment on Thursday 10/07. I asked if you had a higher resolution file of your logo which you later emailed to us after we closed that day. After the proof was approved, you did make the payment on Monday 10/11. I was not aware that you needed it on Tuesday 10/12, which is less than the turnaround time quoted. I could have put a rush on it to meet your deadline had I known. We did issue you a refund. I can offer you a 50% discount if you still need the banner. Please, email us to let us know. Once again, Im sorry that you didnt have your banner for your event. Thank you, Steve Wilfred Production Manager
1634164118
1
Steve dropped the ball several times with my order, i don't have my banner and i need it for my event i already paid for it i ordered it 3 weeks ago i have emails and screenshots to prove it, Steve told it would be ready no later then a week well he lied... DO NOT GO HERE IF YOU ARE A SMALL BUSINESS AND need marketing using them they will fail you.
Dear Trina, Thank you for your review and recommendation! We appreciate your continued business. Take care.
1588266175
5
I have used Minuteman Press Printing downtown for several print jobs and have been very satisfied with their work. I would highly recommend them for your printing needs.
Hi Gabe, it is a great pleasure knowing and serving you. Thank you for taking the time to review us. Hope to see you again soon.
1617934536
5
Minuteman has never disappointed! They offer many creative solutions for my marketing needs. With a helpful staff and surprising capabilities I have never been left in need of another printer.
Christopher, We apologize but self service computers are not a service that we offer. However if you email to us your file, upload your file through our website, or provide your file on a thumb drive then one of our print specialists would be happy to print the file for you. If you are able to do one of the above, we invite you to visit or call our store back so that we can take of you. Best regards, The Management.
1515219521
1
Ridiculous! They don't have a computer one can pay to download and print documents from online. They will not allow any of the computers there to be used for that. Wasted 20 minutes and walked out without important documents being printed.
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