Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Randy! We did rotate your tires! Verified with the technician. Despite that fact we did offer to credit your account and rotate your tires AGAIN when they were due again! Please let us know if we can help!
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Took our car to Ferris for a tire rotation. My husband had marked one of the tires because it had been punctured in the past and wanted to keep an eye on it. It was in the same position on the car when I brought it home! Ferris refused to refund the money and was condescending on the phone. They did offer a free rotation, but we live 25 miles away. We will no longer use Ferris to service our cars.
Craig,. We only have one lot! I'm not sure where you were! If you actually were at our place we leave our doors unlocked when we are open so you can come in for assistance in case we are all busy! If we can help let us know!
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Visited on a Saturday around noon looking at trucks. Got out of my vehicle looked at some trucks and no sales person even checked if I needed or wanted to drive anything. Not impressed happen at both lots.