Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
This review is based solely on the customer service I received while searching for a reasonably priced haircut in SE. I had called Vinnie's to inquire about pricing and walk-ins and was connected with a very nice woman who gave me the information I was looking for. However, after a few minutes of searching around and making phone calls, I found a few cheaper places that would suit my needs better. I called to inform the Vinnie's staff that I would like to remove my appointment while politely explaining that I had found a place more in my price range. The woman who had answered laughed, and said "Thanks for calling to tell us we are TOO EXPENSIVE!" and slammed the phone down on the receiver, terminating the call. I am sure that Vinnie's offers great haircuts judging by the other reviews I have read, and I might have given them a chance, once my tight budget was loosened, but certainly not after being exposed to the unnecessarily rude attitude of its staff.
Excellent cut from Vinnie. He asked me about 5 questions regarding how I like my hair. A quick 15 minutes later he was done and it was exactly like I wanted it.