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*I only had a ring engraved here, I can't speak to the jewellery they create* When I first dropped off my ring I was told that they would send me a preview that day as have it completed the next day. Five days later after repeated asking and prodding, my ring was ready, with the engraved images asymmetrical and tilted and the engraver telling me that he'd never attempt a custom image like this again. I understand that they don't normally do custom images and are more used to lettering, but if they couldn't get it right I would have definitely preferred that they tell me that and return it rather than giving me a poor engraving on a very big expensive diamond/platinum ring. And I don't appreciate being given an expectation and then having it repeatedly delayed after the agreed upon time had already passed. Now I'm left with a flawed permanent reminder of an unpleasant experience. I give them two stars instead of one because I presented them with a challenge and they gave it their best effort.
What a professional, kind jeweler. They are honest and straightforward, and offer incredible service. Their staff is friendly, always willing to help and answer any questions that arise.They repaired my engagement ring and when I got it back I could have cried. It looked better than the day I received it! They have me as a customer for life.
My favorite Jeweler of all time! Beautiful, high quality jewelry from honest, caring people!!!!!! I cant say enough about how great my experiences have been. They dont stop until youre happy. I would never go anywhere else. They also do amazing repairs. They are jewelers you can trust
Thank you for the Kind words Kristen- we are glad you found us and look forward to helping you with your next project.
1584133032
5
Jeff White Custom Jewelry is fabulous! I have a birthstone ring that isn't very expensive, but holds a lot of sentimental value as it was gifted to me by my mother when I was a child. Right before I moved to Vegas, the center stone fell out and I lost it. In my hometown, I was quoted nearly $500 to fix it. When I took it in to Jeff White, they told me they could fix it for less than half of that original quote and could repair the other prongs that were wearing down. They also fixed it in less than a week so I didn't have to continue being without it! I highly, highly recommend them for your jewelry needs in Las Vegas!!
Jeff White is an extremely qualified jeweler and a master at his craft. His personal and professional manner, along with his friendly and knowledgable staff can help you with all your jewelry needs. Our family has been using Jeff for our jewelry needs for almost 30 years. Whether it is resetting stones, designing your own jewelry, appraising heirloom family jewelry, or looking for something new to brighten someone's day, this is the jewelry shop to visit. Jeff even designs his own VGK earrings and necklaces!! Jeff has designed numerous jewelry pieces for our family over the years, his work is incredible! Jeff's son, Danny, designed both our daughter-in-laws rings: One son was deployed in Iraq and was still able to design his ring over the internet with Danny so it was ready for pick up when he returned to the United States!! Definitely a 5 star rating for this honest, professional, family owned and operated store!
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