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Sklarfurnishings
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Sklarfurnishings reviews
Information about Sklarfurnishings
4,54
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpa01tUGlBRRAB!2m1!1s0x0:0x6ea2610e10807def!3m1!1s2@1:CIHM0ogKEICAgIDikMmPiAE%7CCgsI_-zr_QUQgKiTEQ%7C?hl=en-US
Nancy L
google
https://www.google.com/maps/place/?q=place_id:ChIJ4dTnYjXg2IgR732AEA5hom4
Thank you for your feedback. We value feedback, both good and bad, as it provides us with a way we can grow and become better at what we do. Here at Sklar Furnishings, we strive to provide our clients with the best customer service and we are sorry that we fell short with you. We wish you and your family a safe holiday season.
1606150809
1
After reading many positive reviews, I decided to work with Sklar Furnishings in Boca Raton to furnish my new home in Delray Beach. This turned out to be a BIG mistake. After Sklar delivered an il loft Mercury Sofa it became obvious that the fit, finish and quality of the Sofa was inferior to the floor model in the showroom. I went back to confirm that indeed the Mercury sofa on the showroom floor was superior to the one that was delivered. My salesperson Marina was dismissive of my concerns and unwilling to inspect my sofa. Only after I put the cushions in the car and drove them over to the showroom did Marina begrudgingly agree to contact the manufacturer, il loft, regarding the matter. After not hearing form Marina for a few weeks, I emailed her. Marina responded, "the production of the mercury is always the same". "This is the answer I received from the manufacturer" effectively a dismissal of my concern without even an offer to inspect the sofa. I was subsequently provided a copy of Marina's email exchange with il loft. This is what Marina wrote: "Hello, My client received this ML32 mercury sectional and they are claiming that their cushions are' not as stuffed as the one I have on the floor. Please let us know if anything was changed in production? Are you using different stuffing for the cushions? I am sorry in advance for these questions, I am just trying to appease this client." The full email exchange is included as a picture to this review. Needless to say I was horrified by this email. It is clear to me that Sklar had no sincere interest in investigating the matter. After much back and forth including a visit from Frank, the store manager, Sklar "graciously" switched our under stuffed, low density skinny inserts for the 3+ year old ones from the floor model. The result, I paid $10+K, for a sofa with old worn cushions that looks like it was purchased from Goodwill. Very disappointing, far from the sofa I expected. To add insult to injury, several interior designers that have been to my home commented on the poor fit and finish of the sofa. When I told them that I recently purchased it from Sklar, they were shocked. In my opinion, If you are looking for a retailer that sells quality goods, takes their customers concerns seriously and works with manufacturers to resolve issues, NEVER SHOP AT SKLAR!!!
1608842652
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTdHVyNHNnRRAB!2m1!1s0x0:0x6ea2610e10807def!3m1!1s2@1:CIHM0ogKEICAgIDStur4sgE%7CCgwInPuT_wUQ0MjJggM%7C?hl=en-US
Barbara Sheer
google
https://www.google.com/maps/place/?q=place_id:ChIJ4dTnYjXg2IgR732AEA5hom4
Barbara, We are very sorry about the service you have received as we try to do our best to take care of issues when they arise. We are closed now but will make sure you are contacted by a Manager on Monday to figure out a solution. Have a safe and happy holiday!
1608843857
1
Purchasing furniture from Sklar has been an ongoing nightmare. This experience started in September of 2019. Sklar promised three months delivery it took seven. I paid $900.00 for warranty insurance in addition to spending over $30,000.00 on furniture. A claim for a cushion was submitted in December of 2019. It has still not been replaced. I could go on and on about the lack of service and the poor treatment from this business. I sent a letter to the owners and they blew me off. If you care about your money do not buy from this store.
1636398801
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHMDRMdURBEAE!2m1!1s0x0:0x6ea2610e10807def!3m1!1s2@1:CIHM0ogKEICAgICG04LuDA%7CCgwI0e2ljAYQ2PD3uwI%7C?hl=en-US
Amy B.
google
https://www.google.com/maps/place/?q=place_id:ChIJ4dTnYjXg2IgR732AEA5hom4
Wow what a great 5 Star Review! We really appreciate you taking the time to write about your awesome experience! Yeah!
1636399567
5
Working with Carolyn at Sklar Furnishings has been a complete pleasure! She has followed our lead on the things we're interested in, never once pushing us to expand our buying plans or budget. She has answered thoroughly all questions we have about the items we were interested in, and made us feel confident about these sizeable expenditures. When we've asked to get a fabric sample to consider, she requested it immediately from the manufacturer (twice so far!) and made sure we got it right away. We even asked for a replacement foot pad for an existing chair we bought years ago in Los Angeles (from a line carried also by Sklar) and it's now on its way to us. Carolyn is extremely professional and knowledgeable, with great follow-through, and we highly recommend shopping with her at Sklar, which has the best high-end furniture we've seen since moving here.
1661728531
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1MDZQZ1B3EAE!2m1!1s0x0:0x6ea2610e10807def!3m1!1s2@1:CIHM0ogKEICAgIDu06PgPw%7CCgsIk-6vmAYQ6KGHXA%7C?hl=en-US
Loren Rakowsky
google
https://www.google.com/maps/place/?q=place_id:ChIJ4dTnYjXg2IgR732AEA5hom4
Thank you for your wonderful 5 Star Review! We are thrilled Gail took great care of you! Thanks!
1661729763
5
Gail is great! She spent hours with us showing us options and variations of the product lines. She provided one stop shopping with no pressure. Gail is extremely personable, patient and knowledgeable about product lines. Gail highly considered our personal preferences when selecting our furniture. Great personal, customer service and awesome, modern furniture.
1649007071
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXczlXcmRREAE!2m1!1s0x0:0x6ea2610e10807def!3m1!1s2@1:CIHM0ogKEICAgIDWs9WrdQ%7CCgwI37OnkgYQyOSCrgM%7C?hl=en-US
Jason Blume
google
https://www.google.com/maps/place/?q=place_id:ChIJ4dTnYjXg2IgR732AEA5hom4
Thank you Jason for your feedback. If there is anything we can do to help you please let us know.
1649009028
1
Over priced furniture, poor quality... Terrible customer service