Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
No service was done on your car, you pulled up on Saturday no appointment with a wheel about to fall off the car due to a broken wheel bearing and wanted the car fixed immediately. I told you I could fix it but due to the fact its the weekend there would be no way to get the parts you needed and fix it same day. I'm sorry your upset but your expectations were totally unrealistic.
I had a small leak in my tire. They fixed it while I waited even though they busy. Very friendly and efficient. Only negative not much to park your car.
Dear customer, I'm sorry for your bad experience, just for context we changed 1 head light bulb for you at the very end of the day with no appointment or anything, charged you just $15 dollars labor to replace the bulb. Most shops charge at least 0.2hr to 0.3hr labor to change a head light bulb, and with my labor rate that would have normally cost $30+ in labor. The whole job plus the bulb itself I charged you $35 dollars total... I'm sorry if that was too high for you but by industry standards my prices are pretty low.
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The owner was very rude and prices are very high compared to other auto repair
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