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Im only giving them 3 stars because I expected to get my phones fixed sooner than what I got them. I took 2 of my phones in on a Friday and got told they would have to order my part and would not get them in until Tuesday and that it would only take about 2 hours per phone to fix.They also would send me a txt notifying me when they where done. So I called Wednesday and my phones where still not done. I didn't get a message until Friday afternoon. So I had to wait till Saturday to get them.
I brought in my Samsung A50 to have my screen replaced. It was done incorrectly and awfully. Half the time my screen doesnt work. And there is a white line down the middle of my screen. And all around the edge of my whole phone is now unsealed when to be sealed water proof. You can see the light from the screen coming out through the crack around the whole back of my phone. When called and spoke to owner about fixing it. He refused. And no money returned. My phone Ive only had 6 months and cost me $500 is now junk. I would not ever recommend this place for anything.
Five stars for sure! I'm determined to keep my blackberry keyone (need that tactile keyboard!) And they kept it alive for me! (Should've made this review ages ago, but obviously I'm behind on a lot-lol) Prompt, great communication, incredible knowledge, all around 5star experience!
Hi Thomas, We are sorry that your experience was not what you hoped for. Sometimes components are on their way out and give up the ghost during a repair. We do hope that your new phone is treating you alright and that the phone we lent you in the meantime met your needs. We hope you will consider us in the future.
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Not only did they NOT fix my phone, they actually BROKE IT!! Had to buy a new one!! Don't go there!!
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