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Hello Jennifer - Would you be able to provide us with additional information about your boyfriends service? Unfortunately, we believe you may be mistaking us for a different barber shop. Let us know at your convenience so that we can address your concerns immediately and best resolve the situation. Thank you and we look forward to hearing back from you. We would love the opportunity to hear from the client regarding his experience to address the issue(s) immediately and prevent this from happening in the future. We are happy to contact him directly if you would like to provide us with his contact information. Otherwise, feel free to have him contact us directly at his earliest convenience. Thank you.
1632355798
1
Took my boyfriend here, bad attitudes, bad haircut. In response to the owners abdication of responsibility. It is YOU, it is YOUR shop, located off of Sahara Avenue.
Hello Zack - Although we do not show any records of having serviced you in our system, we appreciate your feedback. Our Barber/Stylists are trained to provide an exceptional experience overall. Our goal is to exceed our clients expectations, however, although we may miss the mark, we always provide each client with an opportunity to express their concerns upon the completion of their service as well as at the front desk prior to checkout. By providing us the information at that time in person, we would have had an opportunity to satisfy your immediate concern.
1656030785
3
I had an afternoon to kill in Vegas and needed a haircut. This place was within walking distance, so I gave it a try. The vibe is cool. It's definitely a man-cave type of place with free drinks and sports on all the screens. And I saw a lot of folks walking out of there looking good while I waited for my turn. But, I was pretty disappointed with my haircut - my barber told me in the middle of my cut that he had only been cutting hair for 4 months. And when it came time to pay for a simple cut and beard trim, it was NINETY DOLLARS. I've had much better work done at Great Clips for a third the price. So, if you're looking for a cool, expensive experience, then maybe this is the place for you. But if you care about value - or want to know you'll look good - maybe pass on this place.
Hey there Kiba - We are happy to hear you were pleased with your experience at FINO with Marvin. Thank you for sharing the kind words and keep us in mind next time youre in town!
1636847905
5
Had the best experiences here. Marvin is an excellent barber and quite the gentlemen to converstae with. I came from out of state and he made me feel comfortable as if I was getting my cut at my local barber. Much love to Marvin and his team.
Hey there Kristy - thank you for sharing your kind words and we are glad to hear youre enjoying the results of your husbands grooming services. Likewise, we too are wondering when Jose will be sharing the news with the rest of us. Haha stay safe and we hope to see you again soon!
1631917842
5
My husband Tony has been going here and having Jose cut his hair for about a year now. Jose does an amazing job, he is a really nice guy who takes his time and does the job right for a great price. He highly recommends Fino for Men and especially recommends Jose. PS, Jose, when are you gonna give your mother grandchildren?
Hello Ray - We appreciate your feedback. We have in fact raised our prices over the last four years since your last visit and weve continued to improve our services along with the quality of the products used to inform and educate our clients on how to practice a healthy grooming routine for best results at home. Likewise, we have recruited a number of Barber/Stylist professionals who have been trained to deliver an exceptional experience overall. Even so, we always recommend that our clients do their own research to determine which Barber/Stylists work would best fit their desired style. This offers our existing and new clients a variety of options for their best possible experience.
1655574410
3
Your experience will really depend on the barber. I had several good cuts here but eventually stopped coming because the price was high for the quality of the service. They do offer an elevated experience, but I didnt feel a beer and nice lobby merited $20 more for a trim than other local barbers.
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