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Airsolutions
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Airsolutions reviews

Information about Airsolutions

4,88
100 reviews
1

The opinions come from external websites

Last update: 11.10.2022

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1656694917
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPMHRPOXd3RRAB!2m1!1s0x0:0x4bf35b9a550d2c0b!3m1!1s2@1:CIHM0ogKEICAgIDO0tO9wwE%7CCgsIhdH8lQYQiOTmcA%7C?hl=en-US
Cosku Cobanoglu
google
https://www.google.com/maps/place/?q=place_id:ChIJM3hAOE6fwokRCywNVZpb80s
Mr Cobanoglu Im so sorry this happened to you . Our software is usually very reliable but somehow there was glitch that caused us no to see your call. Our apologies .
1658223915
2
Filled out an online form for appointment, received e-mail confirmation. No one called or visited, before or at the day of the appointment.
1646589104
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXeTdEMnFRRRAB!2m1!1s0x0:0x4bf35b9a550d2c0b!3m1!1s2@1:CIHM0ogKEICAgICWy7D2qQE%7CCgsIsOmTkQYQuOrSEw%7C?hl=en-US
Deirdre Sheehan
google
https://www.google.com/maps/place/?q=place_id:ChIJM3hAOE6fwokRCywNVZpb80s
Ms. Sheehan: I'm sorry you had such a confusing experience. It looks like we were able to service you and resolve your issues. I will have someone communicate with you about our membership benefits. You can reach out to me directly also if I could help in any way. Thank you for your business. Donna
1650311206
1
I've been a prior client of Air Solutions and they've been very good, but when an emergency came up of no heat on a winter Sunday, they totally failed. The woman who answered their phone at 10am said they do not offer Emergency Service and it would have to wait until Monday. I then checked their website, and saw they do offer Emergency Service. I called the woman back and then she did offer she would call the dispatcher. I also sent a note via the company's website about the emergency. No response whether to the email or second phone call, then two hours later I called them again. Another woman answered the line and said it would be a $300 emergency service charge and she would have dispatch call me with the arrival time. She called back a few minutes later and said they were totally booked and that Monday would be the earliest they could arrive. Ten minutes later, a third woman called me and said they had a cancellation for one of the "emergencies" that had filled up their day but now the cost would be $450. I mentioned I was just quoted $300 a few minutes prior, and she said that's because "you are not a member." I pointed out that I have been a fairly regular customer (last work done 6 mos earlier) and knew nothing about becoming "a member." Then a fourth woman called me back and said emergency service is ONLY available to "members." Nothing about "membership" is on their website. Horrible way to treat people dealing with an emergency.
1656342776
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPaFBEMVZnEAE!2m1!1s0x0:0x4bf35b9a550d2c0b!3m1!1s2@1:CIHM0ogKEICAgIDOhPD1Vg%7CCgsI-JHnlQYQoOPUFA%7C?hl=en-US
Carole Kiachif
google
https://www.google.com/maps/place/?q=place_id:ChIJM3hAOE6fwokRCywNVZpb80s
Thank you so much for your review. We are proud to have Jonathan on our team !
1656418886
5
Jonathan A. completed the yearly inspection and maintenance competently and took the time to explain this procedure to me.In addition, I was impressed with his technical knowledge and ability as he also quickly responded with a solution to a A/C pump problem I had been experiencing. His pleasant manner and professional response was really appreciated. He was a pleasure to deal with and excellently represented Air Solutions service.
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