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Afirstclassaluminum
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Afirstclassaluminum reviews
Information about Afirstclassaluminum
4,75
77 reviews
The opinions come from external websites
Last update: 11.10.2022
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See example1506600411
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNDhqNjdBRRAB!2m1!1s0x0:0xc4c49e12d525ecae!3m1!1s2@1:CIHM0ogKEICAgIDQ48j67AE%7CCgsI28uzzgUQgLi4cg%7C?hl=en-US
Captain crypto
google
https://www.google.com/maps/place/?q=place_id:ChIJLbk68r0Z54gRruwl1RKexMQ
3
Looking forward to a job well done by such a reputable company.
1657140494
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPZ2NuaVh3EAE!2m1!1s0x0:0xc4c49e12d525ecae!3m1!1s2@1:CIHM0ogKEICAgIDOgcniXw%7CCgwIjuqXlgYQqJi3zgI%7C?hl=en-US
Linda Briscall
google
https://www.google.com/maps/place/?q=place_id:ChIJLbk68r0Z54gRruwl1RKexMQ
Unfortunately, this review is omitting multiple details on this project. First of all, everything was completed in a very timely fashion. We also communicated throughout the process. Our file shows from the time of acceptance until completion was less than two months. Keep in mind that this includes the time it takes for permitting for Volusia County, which is outside of our control. Our crews worked full days at her property. Regarding the cigarette butts, it's important to note that her installation crew has no smokers. There were other people working on the property, so it was likely one of them. Yes, we removed parts from a carport, but this was at the customer's request. She called and asked that some items be removed. She then called back and said she wanted the materials back, and they were returned. There was a delay in returning the materials, but by no stretch of the imagination had we stollen them. We also added over $400 of gutters for free to help make up for the confusion. The customer accepted our gracious offer and then took several months to pay, which is really the issue here. We also gave her a payment option and worked with her patiently. Honestly, we have done our best to work with this customer and keep her happy. Yes, sometimes things go sideways, and we will always do our best to make things right. As our reviews show, we don't want just one job, but to have lifetime customers. If you look at this person's google review history, you'll see that she is tough to please and gives mostly one-star reviews. If anyone has any question about this file or project, our response can be verified through our documentation and files. Linda, we apologize that we didn't meet your expectations and wish you the best in the future. It's disappointing that you would leave this review after all that we did to make things right.
1657565690
1
Very slow, showed up periodically, only stayed a few hours a day when they did show up. Workers sick or had to go out of town. Took almost 4 months to complete a 12x15 screen porch. Work poor and they had to return 3 times to correct. Left cigarette butts all over property. Removed parts from a carport I had without my permission while I was in hospital, (this is theft in my opinion). They did return most parts, within 3 weeks after I called them the next day. I would not recommend this company.
1621605747
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLbjRhSU9BEAE!2m1!1s0x0:0xc4c49e12d525ecae!3m1!1s2@1:CIHM0ogKEICAgIDKn4aIOA%7CCgwI8_qehQYQkIv-jwI%7C?hl=en-US
T Bryant
google
https://www.google.com/maps/place/?q=place_id:ChIJLbk68r0Z54gRruwl1RKexMQ
Thank you for your very kind review. We really appreciate you working with us and look forward to helping you with your front entry.
1622144727
4
This team shows they truly care about their clients. From start to finish Bill was on top of things. There were a few hiccups along the way but they were addressed promptly. Also shout out to Tony and Junior on the team! They know good tunes and have no trouble getting the job done. When we get ready to screen our front entry, we will be calling A First Class Aluminum!
1657333457
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPNmMtT2RREAE!2m1!1s0x0:0xc4c49e12d525ecae!3m1!1s2@1:CIHM0ogKEICAgIDO6c-OdQ%7CCgwI0c2jlgYQsNDKqgI%7C?hl=en-US
Jude Stocker
google
https://www.google.com/maps/place/?q=place_id:ChIJLbk68r0Z54gRruwl1RKexMQ
Thank you Bill and Judy! We really appreciate your business and kind words. It means so much to us! Have a wonderful day!
1657565148
5
They were awesome did amazing work installing our patio ! Bill is very professional and did a great job! Thank you to you and your crew ! Bill and judy
1651851772
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeEo2MGRnEAE!2m1!1s0x0:0xc4c49e12d525ecae!3m1!1s2@1:CIHM0ogKEICAgID2xJ60dg%7CCgsI_IPVkwYQ2KPGTA%7C?hl=en-US
Hedi Headley
google
https://www.google.com/maps/place/?q=place_id:ChIJLbk68r0Z54gRruwl1RKexMQ
Hello Hedi. We are so sorry for the misunderstanding. We pride ourselves on being great communicators with our schedule and that's why we use our email and texting systems to confirm appointments and schedule our projects. As we told you on the phone, it was our mistake about your appointment as we understood that you wanted someone to come back out to look at the job again and not that you were ready to start the project. That was our mistake and we are deeply sorry for the misunderstanding. As you can see, we have great reviews from our customers and try our hardest as a small business to be a great company. We fall short at times and this was one of them. If you're willing to give us another chance, we'll do everything we can to make it right. Due to the material shortage, we're booked out for several weeks. However, we'll do everything we can to get your job completed as soon as possible at a great price. Thanks for your consideration.
1652129600
1
Poor communication. Gave a quote to us and we were ready for them to come. But no one showed. Poor customer service. Such a let down. Don't use if you have a time limit. Over priced too by 1k from other companies