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While it's possible there could have been a misunderstanding between us, I could have made adjustments but instead you complained and left without letting that happen. In 45 years of business (4.7 Google Rating) this is the first time something like this has ever happened. Checkout the rest of our reviews and see what our clients have to say.
1565655396
1
BEWARE. DO NOT GO HERE. I went in for a cut with Jerry. I asked for a LOW fade. He then buzzes the entire side of my head so it cannot be a low fade. I wouldve dealt with that but he then tried to blend it to the top of my head and made it even worse. It was patchy and awful! Do yourself a favor and go somewhere else.
I stopped in becuase I was going to Grand Central and needed a shape-up. I explained that to the person at the desk, apparently Mr. Spiotta. I was seen quickly and given a simple shape-up as asked but I was charged 30.00 USD. I think that this is outrageous and the ratting of $$ is a gross underestimate. I do not mind paying a bit more for a hair-cut becuase it is both a relaxing and revitalizing experience but when I just want a shape-up and trim of my beard I expect it to be about 10$ or a little less/more. I certainly do not expect it to be more than twice that. Not a fair price for what I got.
Thanks so much for the glowing 5 star review, Clifford. We really appreciate your business. Come back soon and enjoy a Free Espresso with your next haircut!
1561694081
5
100% professional atmosphere. Great haircut and more than reasonable prices. Cannot ask for much more!
I'm not sure who you are but none of our employees are aware of any problems with haircuts last week, no disputes were made to any employees at Spiotta Salon so we are unfamiliar with this account. If this is true please come back at your earliest convenience and we will be glad to remedy the situation free of charge.
1532474173
1
Horrible experience!! Even more.. a terrible haircut! I provided a style in the beginning (usually a salon has certified cosmetologists that have an understanding about layers and texturing). Dont even bother showing the style you want, because she'll say yes, but this is a false promise! BEWARE! Her name is Irene! I came in with a style from a previous salon that I used the same picture for the guide. The other professional stylist (same rates) knew that my hair is different so to achieve something similar to it, I would have to keep it a bit longer.. so I put my trust in this Girl Irene because SHE SAID SHE CAN DO IT. While I was texting on the phone, I looked up, and the whole back (long hair)was totally gone! from already having layers she didn't even ask about the back, but it's a typical barber shop fade!! She asked if I wanted to trim the sides... of course it was long.. after realizing that she cannot gel the sides back because of the length. She explained why she did it... "for when it grows back... you can style it"...Who the heck gets a hairstyle to wait till it grows back?!? She then blames me for saying yes to trimming the sides.. she said "if you say you want the sides trimmed.. that means you want it short around the ear... not long".. bare in mind.. I came in with long combed back sides... same as the picture.. this was supposed to be a trim! I complained during the haircut and we went back to the picture... she then realized that the picture still had a long back, and, that the sides were actually combed back (like when I came in).. repeating that "if you say yes to trim by the ears it means.. they will cut your hair short." I replied "But it looks nothing like the picture!!!" After the horrible haircut, this was an easy question I asked.. "what would you suggest to put in my hair?" She didn't know, didn't care anymore because I wasn't happy with my haircut. She was copping attitude. probably thought I wasn't going to tip her... but I still tipped her big regardless of her rudeness... but I walked out of this place with a hat.. and I miss my hair.. I wish I didn't have to make a review like this, especially on a nice establishment that offers you coffee while you get your haircut, and plays great music. I feel like my vacation is sabotaged
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