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Don't waste your time and money here! I paid for the service but ended up paying twice the amount of the initial fine. The whole thing dragged for three years! Unger & Kowitt refused to issue a refund. I got the red light ticket in Feb 2015 of $158 fine. It was the first week I moved to Miami and didn't know there's a red light between the left turn light and the go-straight green light. I went to the office, asking how likely this ticket can be dismissed. Instead of reviewing my case, the staff simply told me they are experienced, plus if the ticket is not dismissed I will get a refund. So I paid $69.95 for the service. While my case is 'handled' by Unger & Kowitt, I received another notice that if I don't pay for the ticket, the penalty will increase. I called the office and the staff who picked up the phone told me not to do anything because 'they got this'. So I didn't do anything. About a month later, I received a third notice from Miami-Dade that since the ticket is past due, the penalty increased to $277. I called the office again, and was again told 'don't do anything, we've got this'. Finally almost three year past, I received the court decision that the ticket is not dismissed and I need to pay $277! Including the 69 dollars I paid to Unger & Kowitt, I'm paying twice of the original ticket and wasted three years time! I called the office to request a refund of the $69.95 (I didn't even request a refund of the difference between 277 and 158 which is totally due to that Unger & Kowitt didn't submit my case in time), but was rejected. The staff insisted 'they've done their job and they don't hold any responsibility'. He said that no business would work for free. When I questioned their promises of refunding when I was explained 3 years ago, the staff blamed me on 'not having a good understanding of the process'. When I said it should be the staff's fault since she didn't explain me the right 'process', he said 'no, the staff had no fault'. When I said I'm very disappointed with the 'solution', the staff said 'don't worry you are not the first one' (seriously?) This business bet their luck on that Miami-Dade change the traffic law. Pure gambling. Think twice before you choose them. Record all your communication and put all your agreement in written! They will not admit what they've said and are not willing to take any responsibilities. They bet you are guilty for your ticket so you won't speak up. Ask if they are as skilled and as professional as they advertised, why wouldn't they assess your case in the first place before they charge you; why all the testimonies and reviews on their website are at least 3 years old; why the so called 98% success rate is based on 2014 results not 2017? Zero star if I can give.
Out of the 2 tickets Ive had, Unger & Kowitt has yet to fail me. I appreciate the work the attorneys do. This is my get out of jail free card for tickets. Thank you for all you guys do.