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Atiyehbros
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Atiyehbros reviews
Information about Atiyehbros
4,87
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5Z0pLZzNRRRAB!2m1!1s0x0:0x56ccb5a1b21a2680!3m1!1s2@1:CIHM0ogKEICAgICygJKg3QE%7CCgwI7qGEgAYQqLPEoAE%7C?hl=en-US
Miss Kittery Ishmael
google
https://www.google.com/maps/place/?q=place_id:ChIJ627vgHcKlVQRgCYasqG1zFY
1
I guess Im expecting too much when I want a company to act like they want my business. Shocked at the poor level of customer service just trying to get a quote via their form. I guess they expect you to do the calculations, know their minimum charges, process etc. I had received far more friendlier and complete quotes from other companies with same info sent so will just pass on Aityeh Brothers.
1600813098
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDNnZ1c0JBEAE!2m1!1s0x0:0x56ccb5a1b21a2680!3m1!1s2@1:CIHM0ogKEICAgIDC6vusBA%7CCgsIqvCp-wUQsPS6Ww%7C?hl=en-US
Nick Jaynes
google
https://www.google.com/maps/place/?q=place_id:ChIJ627vgHcKlVQRgCYasqG1zFY
Sorry for the delay in responding. We actually did not have the "pad" product in stock on that Friday...We have had a terrible time since March getting our pad products, and this is from several different companies we use. We will always cut pads immediately ( when we have the product in stock ) That is what held up the cleaning order. We try to accomplish an order as soon as possible, unfortunately if the cleaning is done, and a pad has been ordered, you won't be called until the pad is cut and the order completed. who ever you talked to on that Friday should have explained our situation...and a pad being cut too small ( or too big ) is inexcusable...I am sorry you had this experience with us...you also should have been called @ the 14th day letting you know where we were on the order...again inexcusable...My apologies. ( this response is way too late also..thanks for using our service's ) [email protected]
1606256357
3
When I dropped it off, I was told it'd be 10-14 days to get my rug back. On day 17, I called to check in. That was 3:30PM on a Friday. I was informed that the rug was ready, but the new pad wouldn't be cut until Monday. I asked if they could perhaps be kind and cut the new pad in the next 90 minutes, before closing for the week, since the order was later. "No," I was told. On Monday, I picked up the rug and the new pad. I got home to discover the pad was cut 18 inches too short. I called and asked for a re-do. The foreman was willing to cut me a new pad within the hour. This was nice, but added insult to injury. I mean, if they can cut a pad with just a few moments notice, why couldn't they do it on Friday? The cleaning itself was good. But the customer service surrounding the cleaning could use some tightening up.
1633563980
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2OWJTaVNnEAE!2m1!1s0x0:0x56ccb5a1b21a2680!3m1!1s2@1:CIHM0ogKEICAgID69bSiSg%7CCgwIzOr4igYQ-IqYpAI%7C?hl=en-US
Tracie Bennink
google
https://www.google.com/maps/place/?q=place_id:ChIJ627vgHcKlVQRgCYasqG1zFY
Tracie, thank you for taking the time to leave us a wonderful review!
1633627204
5
Had several Persian rugs cleaned after 30 years of non professional cleaning and they came back their original color and vibrancy that I had not seen in years. The service was excellent and my rugs were well cared for and returned in a timely manner.
1632769098
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2aHRMSjdnRRAB!2m1!1s0x0:0x56ccb5a1b21a2680!3m1!1s2@1:CIHM0ogKEICAgID6htLJ7gE%7CCgwIyqjIigYQsLmZrwI%7C?hl=en-US
Sylvia Eagan
google
https://www.google.com/maps/place/?q=place_id:ChIJ627vgHcKlVQRgCYasqG1zFY
Sylvia, thank you for your wonderful review! We look forward to seeing you next time.
1632771229
5
I was impressed with the service I received from the first phone call to the time I picked up my rugs. I was given great information, and friendly excellent service.
1600907081
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDLXF6RndRRRAB!2m1!1s0x0:0x56ccb5a1b21a2680!3m1!1s2@1:CIHM0ogKEICAgIDC-qzFwQE%7CCgwIyc6v-wUQ-N_VogI%7C?hl=en-US
Trudi Rahija
google
https://www.google.com/maps/place/?q=place_id:ChIJ627vgHcKlVQRgCYasqG1zFY
3
Overall service was good except the 4 Ever Grip rug pads didnt has a straight cut.