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Simple in & out trips give the best experience. Don't expect the employees to be very involved based off the solitary hetero men that makeup the majority of business. Nice/quick enough when I have needed a dressing room.
We apologize about the confusion with your special order. We missed that there was an extended backorder date on this size so we did not place the call to you that we should have. Normally this is clear when we place the order, so you should have known much earlier. We dropped the ball on this one and sincerely apologize. If possible, wed love to have another shot to show you that Whistle holds a higher standard of service than you experienced this time. Thank you for bringing this to our attention so that the opportunity is there to address it clearly with staff and we can do better moving forward.
1524859285
1
Ordered a pair of work boots 3 weeks ago, I called to ask about my order, i was told it would be 5 more months before they would be available. No phone call to tell me that and no suggestions on other boots that might work for me? I won't be back.
Hello, first we would like to thank you for supporting small businesses! We appreciate your review, and we understand that this has been a point of frustration in the past year. Many of our most popular pant brands have been having a difficult time with supply chain issues due to COVID, and we actually had a pretty severe pant shortage for a while. We are starting to get back to normal with most of the shipments starting to come in more quickly, so hopefully this will not continue to be a problem in the near future. In the mean time, we encourage you to check out our website www.WhistleWorkwear.com for our full size selection. We offer free shipping on most orders. We can also offer curbside pickup for website orders. Our employees would be happy to help you get an order placed, or we could transfer items to your location for you so that you can try on your items before buying. We know this isn't ideal, and we are so sorry for the inconvenience that this has caused, but we believe that we are just about back to normal with our pant selection! Thank you again for your review, we hope to see you in again soon.
1621530293
3
Staff is always great. I would love to give 5 stars, but the last three times I've gone in here, they are wiped out of any sizes in the range of 32x30, 32x32, 34x30, 34x32, IN ALL STYLES... I don't know why they would keep six pairs of 36x34 pants that clearly no one is buying, and not have any other sizes. I'm assuming this is a corporate failure and Whistle Workwear is lucky they don't have many local competitors. I would like to buy local whenever possible, not to mention the benefit of being able to try things on, but if they never have my size (and presumably, they are popular sizes so others are missing out), I have no choice but to buy online in order to get the gear I need. How many times should I pop in and waste my time when my size is never in stock?
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