Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
The software itself is an easy to use interface with little bugs. It is fairly easy to setup and we've used it everyday for 8 years. The issues we've had has been with the customer service. They are quick to reply but extremely rude and unhelpful. When presented with a situation they cannot explain, they blame the user instead of trying to find solutions, or deem it "impossible to happen", even though it has happened. Not pleased with the tone of the interactions and would not recommend you purchase the product for the customer service alone.
So far so good with our pos system using restaurant maid. It is very easy to set up, with tutorials online readily available. But what is most impressive about these guys to me is they are actually very responsive and offer great support. The product itself is great because it covers all the bases and is easy to use. Great Job and thank you!