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Advanced esi
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Advanced esi reviews
Information about Advanced esi
4,88
73 reviews
The opinions come from external websites
Last update: 11.10.2022
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See example1553819495
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZd04tQ213RRAB!2m1!1s0x0:0xbb2da3ff48eb9b01!3m1!1s2@1:CIHM0ogKEICAgICYwN-CmwE%7CCgwI58715AUQkJXS5QE%7C?hl=en-US
TheFiscallySound
google
https://www.google.com/maps/place/?q=place_id:ChIJ__8POb1Bw4gRAZvrSP-jLbs
1
This company was named Advanced Audio when I contracted with them in 2005 for a $70,000 whole house audio video system. Although the sales guy lied and backed down on promises made their technical people and service department was very good and I was happy with the system that they installed. My system is now old and obsolete and some of the features no longer work. Recently I received a promotional email from the new company (Advanced ESI) and I responded and expressed an interest in modernizing and updating my system. I was put in contact with one of their sales people who tried calling me and left a message. I returned the call and the sales guy was "In a meeting". I called several more times over the next few days and never reached him. I left a voice mail after several failed attempts to reach him and someone returned my call and left me a voice mail; asking me to call back. Even though I left my name and number each time I called the person asked that call back and leave my name because they didn't know who I was. I eventually gave up, sent an email and received an email response blaming me because I was not available when they called back. I suppose they forgot who the customer is. Their business needs real people to answer and direct calls and not rely on voice mail systems. Since their sales people seem very busy it proved impossible for me to reach someone even though I made attempts for a week. I thought that if it was this difficult to reach someone even though I was a potential customer who could be spending $20,000 for a system upgrade, how difficult would it be to reach them for service once they sold me a system. I have moved on to another audio video company and I reached someone on the first call. The person came to my house and I defined my requirements and my new upgraded system is now being designed.
1527614431
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBam95cGhBRRAB!2m1!1s0x0:0xbb2da3ff48eb9b01!3m1!1s2@1:CIHM0ogKEICAgIDAjoyphAE%7CCgsI35e22AUQwKPaYg%7C?hl=en-US
Christopher Ostema
google
https://www.google.com/maps/place/?q=place_id:ChIJ__8POb1Bw4gRAZvrSP-jLbs
1
Very rude
1544385629
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJLThmemp3RRAB!2m1!1s0x0:0xbb2da3ff48eb9b01!3m1!1s2@1:CIHM0ogKEICAgICI-8fzjwE%7CCgwI3ei14AUQuo-umQE%7C?hl=en-US
Stephanie Filippi - Brown
google
https://www.google.com/maps/place/?q=place_id:ChIJ__8POb1Bw4gRAZvrSP-jLbs
5
Advanced ESI has assisted us with custom home automation for nearly 10 years. As technology has evolved, weve upgraded our electronic systems with them and couldnt be happier. Their knowledge base and professionalism is superior. They strive to rise above and beyond with prompt assistance if any issues arise. Advanced ESI is dedicated to their clients and high standards prove this to be true. I hold them in high regard and wouldnt hesitate to recommend them to anyone!
1623168738
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxZ2RqaEVBEAE!2m1!1s0x0:0xbb2da3ff48eb9b01!3m1!1s2@1:CIHM0ogKEICAgICqgdjhEA%7CCgwI4q3-hQYQ8KSgqAI%7C?hl=en-US
William Dooley
google
https://www.google.com/maps/place/?q=place_id:ChIJ__8POb1Bw4gRAZvrSP-jLbs
Thank you so much for the great review William!
1624889237
5
Responded to a service call about 5 hours after I called
1573577285
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQweFlEU2p3RRAB!2m1!1s0x0:0xbb2da3ff48eb9b01!3m1!1s2@1:CIHM0ogKEICAgID0xYDSjwE%7CCgwIxcSr7gUQ6JOF9AI%7C?hl=en-US
Albert Ernst
google
https://www.google.com/maps/place/?q=place_id:ChIJ__8POb1Bw4gRAZvrSP-jLbs
5
Andreas was great in helping us make decisions. Follow up service to address minor glitches was great! I called Advanced ESI on strong advice from a friend. He was right. I recommend them heartily.