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Loyal customers
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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Curt, Were sorry to hear that you have experienced poor customer support. We take these complaints very seriously and will have one of our operations manager contact you within 24-48 business hours for immediate resolution moving forward.
1621344254
2
Ive been buying taladafil with MenMD for several years but when my prescription ran out towards the end of April, it took many calls to my Dr. because MEnMD kept insisting they had not received the news prescription. It turned out that it had been sent multiple times but it seems MenMD has a new system where if a batch of prescriptions are received from a Dr only the initial ones were processed. On top of that, a second account was created for me so when I called there was no record of me or my card or prior purchase. This all was extremely annoying and unnecessarily time consuming for me.
Hi James, Thank you for reaching out to us. We're sorry to hear that there was an issue but we're happy to see that it appears to be resolved now. Please feel free to reach out with any further questions.
1652114758
1
Worst service I've ever encountered and their customer service is rude and unhelpful. Stay away.
Hi WmL Warfield, Thank you very much for taking the time to leave a review and for your kind words. We'll be sure to relay your message to Jasmine! I know they'll be ecstatic to hear that you had a positive experience. Thank you for being a valued menMD member.
1614881398
5
I called to place an order. Jasmine was my contact with menMD. She explained my options clearly, and helped me to place my order. She was friendly and very professional. She is a great asset to the company. Thank you
Hi Denvil, Thank you very much for taking the time to leave a review and for your kind words. We'll be sure to relay your message to Adam! I know they'll be ecstatic to hear that you had a positive experience. Thank you for being a valued menMD member.
1622152614
5
Very professional, Very courteous, and addressed all of my concerns. I am very pleased with the follow-up calls, as they are cautious about over calling. Adam actually ask my permission to continue calling with follow up. From my experience Men MD is not just pushing sales, they clearly are committed to customer care first. 5 star plus
These people are difficult. Nice, but difficult. The best way to deal with this company is stick to the basics. Order your prescription and leave it at that. Diabetes needles can be purchased at any pharmacy.
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