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Thank you Evon for your review. We appreciate and value your business. We extend our sincere apologies regarding your experience with one our cakes related to the other three 1 Star Reviewers. It is an unprecedented event. We have a high standards for our cakes and stand behind its integrity. We would love the opportunity to discuss this matter further with the customer that purchased the cake. She is welcome to contact the owner Debbie directly at 571-335-8981 or email @[email protected]. Kind regards
1601776655
1
I was at my friends house and she cut her beautifully decorated cake and found out it was undone. We were puzzeled why the cake weighed a ton. After tasting the cake my friend immediately called and explained the problem with the cake. I was present when they said they would reimburse her and pick up the cake. They picked up the cake and then said they do not do reimbursements. Thats unacceptable and unprofessional! Even Walmart would reimburse if the customer was unsatified. The company should stand by their commitment and not renege on their word!
Thank you Shawn for your review. We appreciate and value your business. We extend our sincere apologies regarding your experience with one our cakes related to the other two 1 Star Reviewers. It is an unprecedented event. We have a high standards for our cakes and stand behind its integrity. We would love the opportunity to discuss this matter further with the customer that purchased the cake. She is welcome to contact the owner Debbie directly at 571-335-8981 or email @[email protected]. Kind regards
1601591879
1
Had a cake from there, expectations were very high! Cake looked good on the outside but the taste was horrendous. Flavorless and dull on the taste buds. I would take a Whole Foods or Wegman's cake over a cake from here at 1/6 of the price. Not worth the money and customer service was poor when told about the quality of the cake.
Thank you so much! It was our pleasure to serve you!!!
1609175258
5
I ordered a cake for my husbands promotion ceremony, and it was absolutely perfect!! The cake was delicious and the design was beautiful and flawless. I highly recommend Delicate Creations!
Thank you Jessica for such a spectacular review! We truly appreciate and value your business. Your loyalty over the years says a lot! It was our pleasure to be a part of all your events!
1601592610
5
The absolute best cake I have ever tasted! From the taste to the entire presentation, everything about my experience was PERFECTION! Debbie was very professional and her attention to details is immeasurable! You will not be disappointed!
Thank you Renee for your review. We appreciate and value your business. We extend our sincere apologies regarding your experience with one our cakes related to the other two 1 Star Reviewers. It is an unprecedented event. We have a high standards for our cakes and stand behind its integrity. We would love the opportunity to discuss this matter further with the customer that purchased the cake. She is welcome to contact the owner Debbie directly at 571-335-8981 or email @[email protected]. Kind regards
1601590569
1
I was left disappointed and very embarrassed at how disgusting the cake I ordered for my Mothers Birthday turned out! Someone else must have made the cake because there is no way possible how everyone is saying good things about these cakes and our cake tasted horrible. I bake a lot myself and I promise you the cake was not DONE! I assumed the cake would have tasted amazing since it was overpriced!!! Please do a taste test before you spend $200 on a cake. After we expressed dissatisfaction we were promised a refund but then they took the cake, cut into it, then delivered it back to us and said they would not give us a refund. Were we Supposed to eat the cake after they brought it back? I dont care how cute the cakes are. If they dont taste good and the customer service sucks, then how do you expect to run a successful business?
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