Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Jamila, Thanks for sharing your feedback and I can imagine how frustrating your flowers dying so quickly must be. Cut flowers typically are estimated to last 5-7 days on average depending on the varieties, some much longer and some shorter. Two days is definitely not cool. If youd give me the chance to make it right Id like to refund you. Shoot me an email and Ill hook you up with a refund for your troubles. I know you must have gotten a few sour stems! [email protected]
1629922820
2
I have gone to this store so many times because I really want to like it and support local businesses but this was the last time. Spent over $40 on a seriously small bouquet that barely fills up my vase and asked the clerk to specifically pick flowers that didnt die super quickly. TWO DAYS LATER half of the flowers are already dead. I change the water every two days on my cut flowers but they cant even last that long? Waste of money. Ill stick its the $8 bequests from the bodega that last 10+ days. Update: Suzanna promptly gave me a refund which was much appreciated.
Hi Durim, Thank you for coming into our shop to pick out your flowers! We do our best to offer transparent by the stem pricing to all our customers. If you'd be keen, we'd like to opportunity to shape your experience with us. Please shoot us an email [email protected] so we can send you a little something. Cheers, Suzanna - owner of Stems Brooklyn
1626714652
1
Very over priced. I bought this today and the price came out to $206 USD. I would like to know if these flowers are made out of diamonds maybe the price will make sense then.
My elopement bouquet was perfect!! It was truly even more beautiful than what I was envisioning. The Stems team was so helpful, kind, and quick to respond! This was the easiest flower experience ever.
Hi Nicole, Thank you for your candid feedback. I wish dried flowers were coated in gold, that would help with the sticker shock! Dried flowers are more expensive than fresh flowers because of the additional labor and breakage that occurs during the drying process. We do our best to offer a wide range of in house dried flowers to ensure they are natural and not full of harmful chemicals (as preserved flowers often are full of!). Your feedback was taken seriously and we have restocked our bar with lots of new options at the same price points! Hopefully you'll stop in again to take a look at our fall options! Thanks again for sharing your feedback to so we can keep making Stems the best florist in town! :) Suzanna Cameron, owner/founder
1632838580
3
$50 for a small dried flower arrangement? Are these flowers coated in some sort of invisible diamond dust? Aside from that absurdity, the selection here is pretty good usually. Lately a little beat-up. The prices have not changed to reflect the dip in quality. I hope the prices can be reconsidered because its overall a great shop.
mdi-close
We use cookies to provide the best possible service.