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Hi Simon, we are sorry to hear that the service didnt meet your expectations. If you would send me information to [email protected] regarding who you saw and when the session was, so we can make sure it doesnt happen again.
1548631180
1
My partner got a Groupon voucher, and the service she received and the communication we had was 1 star. 18 minutes one of her sessions lasted.
Hi Luis, I think you have the wrong clinic. We have never done steroid injections here, none of our staff are trained in it and we do not advertise for it on any of our platforms. We would appreciate you finding the correct clinic to post this review on and remove this from ours. Thank you.
1618610558
1
My Dr suggested a steroid injection to give temporary relief to pain in my knee from artheritis. A google search led me to this clinic. The receptionist confirmed this was something they did and an appointment was made. Immediately in arrival a payment was demanded before the physio even spoke to me. The reason given was because they followed a one way system due to covid and when leaving I would not pass the reception again. This was not true. I did go through reception again The physio and myself were the only 2 people present both on entry and exit. The physio examined me and concluded a steroid injection would help. He said he write and post a letter to my doctor requesting a prescription. Due to the urgency of the matter I asked if this could be emailed but my request was refused. I was to return with the prescription and and make a second appointment. After waiting for over a week, I heard nothing from the doctor so I called the surgery to be told they do not allow a physio to do the injection and would not prescribe the injection At no time did the physio tell me this. I didn't make a second appointment I thought the physio would have made a follow up call to see why I hadn't returned with the injection I suppose the fact that they wanted to get my money so quickly explains why I never got that call. If you need a steroid injection dont bother going here. I made the initial appointment based on what this clinic said which was untrue. A stressful unprofessional experience. Hope you enjoy the money.
We love Kathryn here too, thank you for taking the time to review us, well pass this on to her
1639510558
5
I met Katriyn, the podiatry, 3 times and I just love her. She is professional, kind, empathetic....I already recommended her to all my friends because I really liked the job and the approach she had with me. Thanks a lot. I will definitely come back!
Thank you so much for leaving a review Serena. We really appreciate it and are so pleased we were able to help.
1581336700
5
I went to Richard on recommendation from a friend who he had treated successfully. I had a really bad pain in my foot which was stopping me from running and he was brilliant in helping me with my recovery. Really, friendly, knowledgeable, funny and I would recommend him to anyone.