Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Mr. Harris - This is a homeowner maintenance issue. As you can see from the attached photo, water is coming in between the door and the sweep. Your home is now approximately 6 years old and is several years out of warranty. - Davis Homes
1650996121
1
Update Apr 2022: After 6 years of being in our Davis house, we are still dealing with unresolved items from our home inspection. Our backyard exterior door has had numerous issues with not sealing and latching shut since we moved in. During a follow up repair last year to the door issue we noticed water damage to my flooring and mold underneath the flooring from water leaking around the door. See pictures. They replaced the flooring & tried sealing the door but could not determine the cause of the leak. The door is leaking water again and now Davis says its a homeowners maintenance issue and said I should get a storm door. So after their numerous failed attempts of resolving a warranty issue, they are giving up and its now my responsibility to resolve the water leak. We have had a really poor experience in building our Davis Home with their on your lot program. We moved in 2 years ago and we are still trying to get items resolved from our original walk through lists. Responses are very poor and require multiple follow ups. We had to be on site during the construction process at least every week to catch mistakes and took lots of photos to document issues. They also tried to charge us several times for their vendors over billing them on site costs. Its also disappointing to see they rehired a site supervisor who was arrested for felony charges in a prior home construction business. Their prices were fairly competitive at the time we built with them but I would not recommend building with Davis Homes.
If my husband and I could do it all again, we wouldn't. Attached are photos taken UPON POSSESSION OF THE HOUSE. Please notice the banister on the stairs has paint drips... the spindles on the staircase are poorly installed. You can tell the painters did not remove the spindles prior to staining the banister. We discussed this concern with our project manager, and no one ever came back to fix this. Additionally, there is a hole in the drywall in our garage that also remained unfixed (see photo). I have attached more pictures showing several imperfections of the walls. The walls of the house make it appear as if it has already been lived in. All of this was pointed out in our initial and final walkthrough.. it was not fixed. The elevation features of our home were installed incorrectly. We asked for stained posts; right now, they are painted white. Their remedy was to *wrap the current posts* with lumber, and stain them from there. We said no. Now, we are waiting for workers to come back with the appropriate lumber and fix our porch. We are also waiting for white board and batten; currently, it's blue. We did not ask for blue. On top of poor craftsmanship (and the above examples are not the only issues), communication with our sales consultant became non-existent at the end of construction... however, we sat down with him at closing as if nothing we went through as customers was a concern for their organization. We locked in our prices the last week of June 2020... we received the keys to our house on December 31, 2021. Prior to signing, please understand the terms listed in their contract. Although it makes perfect sense why a builder would have a contract like Davis Homes, please know, upon pursuing legal advice, the contract is aggressive and one-sided. Ashley Fletcher is not personable and lacks professionalism. She is very rude... maybe she acts this way because her primary communication with customers is via email... maybe that is why she had no idea who we were although she assisted in scheduling our final closing at her office... To conclude, the back office personnel is more concerned about profit than the wellbeing of their customers. We were on this 'ride of a lifetime' with Davis Homes for 18 months... sure, we built during a pandemic but that is not an excuse to completely disregard your customers' questions and concerns. Our project manager was Corbett Sweet - great guy; in fact, if it weren't for him or his hard work, we would have been even more disappointed with our selection to build with Davis Homes. Surprisingly, we do understand *stuff* happens. However, it was one problem after the other with Davis Homes. We are sad this was our experience. Our house is a constant reminder that the time spent with Davis Homes was not enjoyable.
My husband and I are in the middle of building a house with Davis through their on your lot programI have to say I lost faith in them when a costly miscommunication happened with my sales person but then our knights in shining armor Ashley fletcher and Bryan Conner came sweeping in and turned every single doubt We had around. Ashley fixed the error with grace when I thought we were at the point of no return Ashley has been the best thing to happen to my project she gets answers to my questions instantly and if she doesnt have an answer she gets me one in a timely manner without me having to chase someone down or follow up. She is honest straight forward and answers the questions you dont think to ask because the average person doesnt build a house every day. I am truly grateful for her and her hard work. Then there is Bryan he is dedicated and VERY good at what he does. He takes care of things before even needing to point them out. You can tell he truly cares about giving you a quality product. He is always willing to answer the stupid questions. He recently got a promotion and Im sad to lose him on out project but We know we can always reach out to him if we need to. Our build is a special one to my family and you might me saying to yourself ya everyones build is special but mine.. we have a angel in heaven looking down on mine smirking and saying told you, you should build next to me and your mom.but Ashley and Bryan.. they get it. Ill update more when the build is complete.
Thank you for taking the time to leave this 5-STAR REVIEW. We love having Brooke on the team! - Davis Homes
1654183837
5
Davis Homes stepped up their game when they hired Brooke Sortore! Shes great at what she does. And her customer service is the best! Ive worked with her several times with another builder. Good move David Homes, you needed someone like Brooke!
Contractors working for Davis Homes damaged my property. Despite both calling, and contacting Davis through their website, I've not even been granted a returned call. In speaking with my neighbors, it sounds like this is how they do business. You may want to go elsewhere.
mdi-close
We use cookies to provide the best possible service.