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Hello Sia. We are very sorry that you had a poor experience. Please send an email to Bill at [email protected] and provide the unit # and we will do our best to rectify the issue. Thank you.
We had a horrible experience purchasing a semi truck. The sales person would not respond to us and we had to continuously reach out for updates. The first truck we put a contract on had mechanical issues so we had to find another one. After we found the 2nd one they said it would take an additional 4 weeks and it actually took 6 weeks to get it. They should make any repairs to the trucks before actually listing it on their website and get better customer service sales people. I asked to speak to management but was never able to get in contact with anyone.
Hello Angela, thank you for taking the time to let us know how we performed. We value your business and appreciate the feedback.
I went to penske to get help in understanding the in-and-out of buying a truck. I had the pleasure of speaking with Dominic and nick. They were able to answer and assist me with all the questions I had and show me the process very thoroughly..