Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hello Sia. We are very sorry that you had a poor experience. Please send an email to Bill at [email protected] and provide the unit # and we will do our best to rectify the issue. Thank you.
1654711696
1
We had a horrible experience purchasing a semi truck. The sales person would not respond to us and we had to continuously reach out for updates. The first truck we put a contract on had mechanical issues so we had to find another one. After we found the 2nd one they said it would take an additional 4 weeks and it actually took 6 weeks to get it. They should make any repairs to the trucks before actually listing it on their website and get better customer service sales people. I asked to speak to management but was never able to get in contact with anyone.
Hello Angela, thank you for taking the time to let us know how we performed. We value your business and appreciate the feedback.
1654183111
5
I went to penske to get help in understanding the in-and-out of buying a truck. I had the pleasure of speaking with Dominic and nick. They were able to answer and assist me with all the questions I had and show me the process very thoroughly..
Hello Danny. Thank you for taking the time to let us know how we performed. We will be sure to pass along your kind words to Bill and his team. We value your business and appreciate the feedback.
1654175335
5
I love the great service in sales, Bill Crowley is patient, courteous, and very professional he made me feel very comfortable and valuable.
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