Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Zachary Im sorry you had a bad experience with your stylist. With all due respect I dont believe you have received a service from any of the Royal Kutz team members; as you are not in our customer database, nor does your review reflect how we conduct our business. Royal Kutz is a small business that has always respected their guests and takes great pride in the service and quality of work provided. We also try our best to provide a space that is convenient for everyone which is why we have always accepted all forms of payment. I believe whole heartedly there is a misunderstanding with whom youre leaving the review for and I would be happy to discuss this matter with you. You can reach the business owner DeAndra at 636-294-4856.
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Don't even go to this hole in the wall. And if you do dont forget Cash or the hairstyles freak out because they don't take card. This place is a joke.
Hi Kieanna, we would like to apologize for your negative experience. My name is DeAndra and Im the owner. I would like to learn more about your specific situation and make it right. If you wouldnt mind giving us a call at 636-294-4856 or email [email protected] at your earliest convenience, it would be greatly appreciated. Please note we are closed Sunday and Monday. Appointments can be made by calling the shop at 636-294-4856 or online from our website. We look forward to speaking with you and working towards earning back your business.
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Had an appointment with Selina, mind you she picked the time and knew it was a Monday. We talked the night before and she confirmed the time and day only to have me waiting in the parking lot for almost an hour before she messaged me saying "She forgot they weren't open on Mondays" highly unprofessional and a waste of time and gas !
Ms. Jensen we value your feedback thank you for your kind words. Our entire team takes great care in providing an unparalleled experience. Dee will be thrilled to hear of your praise. Next time youre in try one of our facials with Selina.
Dear Samuel thank you for the positive rating. Guest experience and quality of service is our top priority. We are glad you had a relaxing experience with us. Hope to see you soon.
Prince thank you for your feedback. We are usually known for our exceptional customer service and we regret that we didnt live up to those expectations here. If youre open to discussing this further, please call us at 636-294-4856 and ask to speak with DeAndra our Owner. Wed greatly appreciate the opportunity to make things right and work toward earning back your business.
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