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Hi Susan, we are so sorry to hear this was your experience. We pride ourselves on excellence. Please reach out to me directly for your next event and I will make sure that does not happen again. [email protected]
1584581499
3
Hired after reading all reviews, but sadly we did not have best experience, we had to find the young man every time was doing something then the top layer of cake was not saved or disappeared.
Hi Jonas, i'm sorry to hear this was your experience. As always we pride ourselves on excellence. Your contract and invoice are different than the review you left. I believe there to be a miscommunication here. Regardless, we wish you and your partner the best on your journey in life!
1584581663
2
So just starting off here was a bad experience. When I first put in a request for a quote, I was given a generic template that would have cost me 3 times what I had seen at other staffing places. I was loaded with all sorts of things that we we did not need, and if there was any effort to asking us a few questions we could have avoided this whole thing. I call after getting this price and asked for just a few people for a few hours and asked if we would get the linens, plates and what not and the lady I talked to said yes. Day of the wedding the first two get there and give me a call saying that they didn't have any linens or plates to set everything up with. I call and ask why its not there and was told I never order that. Trying to avoid getting to upset she said she could get some down there in time and she would bill be for them. I was like,"Ok I can deal with the bill later." I was billed for 3 times the number of maximum guests for just about everything. Just to give you an idea we had a Max of 50 guests and they sent over 140 plates. Total was an extra $800 for a mistake on their end. I would not recommend Austin elite and was warm anyone using them to make sure what is being billed and what the cost would be. If I would have known how much it would have been I would have went to another company and saved $500. Oh and to top it off, we suspect that the bartender took the left over bottles of liqueur we had left over. About $80 of booze just gone.
I instantly recognize an event as being hosted by Austins Elite Events because of how unique, fun, and at the same time incredibly elegant and smoothly run they are. Really there is no comparison!
Thank you Maria, we love those ladies as well. We look forward to your next event!
1663895966
5
We hire Austins Elite Events, Haley and Cassandra helped with our event and they were simply amazing. They went above and beyond to help us with the event. I highly recommend working with them.
Randy the man, you are fantastic. Thank you for always being there for us! We are here for you.
1588292318
5
Been part of the crew and at the parties put together by AE and is by far the bestest and most funnest local event coordinating & collaboration businesses Fo Sho!! Got all the vibes & supplies to meet the demand for professional hands! 10/10
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