Gettheclicks reviews

1663277560

Karleigh DeBose

google

Dear Karleigh: We just tried calling you, but had to leave you a voicemail. We would greatly appreciate if you could call us back. We are sorry you felt we did not address your initial questions appropriately and we would like to make it right. We never want anyone to feel like they had a bad experience with our company. In reviewing the notes from your conversation we can see that you contacted us for the first time and were indeed looking for a price quote on a custom application and not a standard website. We are happy to provide prices over the phone for standard websites, but custom applications always require a discovery meeting with our development team to determine exactly what is needed. We have learned from years of experience that "the devil is in the details". You always want to have a blueprint created of your project before getting quotes. Therefore, we caution everyone not to expect to get quotes for custom work from a single phone call. Regardless, we don't want anyone to feel we do not have their best interest in mind, so we would like to ask you to please return our call so we can address your needs. Please ask to speak with either Stephan, Matt, Jennifer or Neil. We are all more than happy to help. Hope to hear from you soon.

1663452783

2

I had a very unpleasant call with a sales representative today when telling them about the needs of my company. I left the meeting feeling small and offended. All I wanted was to know how much it would cost of an interactive prototype for my startup. After saying that I was a startup, I could tell that I was no longer worth their time. They told me about the prices for a Wordpress based site, and after reiterating that I needed a custom prototype made, it was suggested that I come back later on in the process when I had investors instead of trying to see what could be done for me now to help me achieve my goal. I don’t want anyone to loose their job, but I want them to know that assuming that I didn’t know what I needed, and proceeding through the conversation as if I didn’t know what I needed felt bad. I spoke to 2 other agencies before speaking to this one and I received prices from both. I left both conversations feeling heard. I won’t be using your company when I get investors, and I hope you can find more compassion.

1480538135

Havens Luxury Metals

google

2

We recently hired Get the Clicks to perform SEO and advertising services for our website: HavensMetal.com. Although this company was not a good fit, it doesn't mean that it isn't for you. If you are running a local service company than I am sure that they will fit your needs, as local SEO isn't anything too complex. We run an international business, shipping products across the globe and therefore our rankings only really matter on a national level, with big time competitors. It all began with a meeting at the Get the Clicks hub where we spent nearly 2 hours with Stephan discussing how he would increase our rankings. He's a very good salesman, with a smooth tactic of telling you what you want to hear. At our first meeting, a guy named Matt was sent over as our account manager (we were under the impression we were working with Stephan). This was the first red flag. A month went by and we hadn't seen much change. At the second meeting I asked, "where are the results of your SEO work" and he said the first month was just framework and communication. The second month went by, same excuse. By the third month, we had spent nearly 2k in Google ads (not to mention GTC ad management) and $1800 in SEO work which resulted in ZERO conversions. I asked for results and links that they had built, I was given another excuse, this time that it is all "proprietary secret sauce." That's where we started to smell the bull... Folks, SEO is black and white. It's all about content, optimization, and link building. I used various SEO analysis tools to check progress and all the while, had never seen a single result of a link built by GTC. Overall, this is what we got: 1. The content developed by Get the Clicks was mediocre (5 articles total) 2. Some optimization was performed by GTC 3. ZERO backlinks were built from what I had seen. GTC said they built links but they were ones that the Analysis tools could not see and also GTC claimed they are secret. Not sure about you but I like to know where my URL goes on the world wide web...... - Luckily I am educated enough in SEO to realize we were being strung along. I'm not saying Get the Clicks is a useless company, just that they weren't a good fit. I really didn't want to even write this review. I have much better things to do (as SEO is now my job). But, after talking with Stephan 2 days after I had called in to talk to him, he was extremely rude on the phone. I was told that my claims are "ridiculous and "unfounded." Stephan actually got so defensive with me that he started yelling into the phone in a high pitched voice you would hear a teenager using if they don't get their way... I told him I don't want to falsely take credit for our local page one rankings. All I had wanted was tangible results for the thousands of dollars of ours they had spent... I wish Get the Clicks well and hope that they succeed in business as they have told us. I urge anyone selling a product online nationally to do SEO work in house, as an SEO firm will likely leave you disappointed.

1503599364

Eleanor Levy

google

Thank you Eleanor

1554997855

5

I was very impressed with the professionalism of the Get the Clicks team. They presented me with a number of personalized, insightful options in a way that I could understand. I'm very happy with the results of a larger online presence. It was money well spent.

1430747034

Tim Daniels

google

5

I have been consulting with GTC for 3 months now and I am overly pleased with their knowledge base and work ethic. We have co-created several new client campaigns for Social Media in addition to trouble shooting existing non-performing web marketing campaigns. Local and national businesses that are looking for an honest and ethical SEO team in Orlando Florida would benefit from discussing long term strategy projects with a Clickster at Get The Clicks. Sincerely, Tim Daniels

1575470902

Erin Webb

google

Erin - We are sorry you felt the need to post a negative review about us despite the fact that you did even work with us. As we explained to you, your website falls under the YMYL (Your Money Your Life) Google algorithm updates because in Google's eyes a doctors office can certainly affect your life. Your website was new, and thus in the Google sandbox. The Google sandbox is the temp status a new website falls under in which Google virtually refuses to rank you highly. When a website is that new it is completely pointless to run SEO. We simply didn't want to just take your money. We really strive to be ethical in everything we do. We recommended running Ads for you initially and looking into the SEO in 4-6 months once the site was ready to rank organically. You mentioned that other Digital Marketing Agencies were happy to start running SEO for you now. Please don't do that. You'll completely waste your money.

1575500529

1

Not Happy. We really wanted to work with this company. I'm the office manager at a new doctors office in Dr. Phillips. When I contacted them, they explained that SEO would not work for us because Google wouldn't rank our business. They said they would be happy to run adds for us though. That makes NO sense. Guess we are going to take our business elsewhere.