Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Just gave it one star because I had to. This place is over priced and billing department is so unbelievably clueless. I went for a "routine" eye exam. They wanted a specialist copay. I explained it should be covered 100%, no copay. They refused to see me without payment. I walked out!
Techs worked around network issues as though they didn't happen, saw the Doctor quickly and was provided with excellent care. Accepted my insurance and charged a fair price for their services
Came in for my toddler son to have a lazy eye situation checked after a bad experience with another eye clinic in town. We waited a month for the appointment. The day of we waited over an hour to get to see the doctor whom we never actually got to see because at that point my toddler was getting so restless and I had to pick up an older child from school. We tried to reschedule but nothing was available for two months out. The staff was very insincere about apologizing for all hassles we experienced. The medical profession is becoming very arrogant, you are a necessity in the community but that doesn't me you should forget about courtesy and customer service. Hope the next appointment two months out isn't as unorganized as todays.
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