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We searched our office records and could find no evidence of a visit from Kelia Calvo Rosado. Likewise we have no physician in our office whose name is Dr. Sambraba. Could you possibly have visited another office in Miami Lakes? Please give us the opportunity to rectify this misunderstanding. You can reach Yeni the office manager at 305-825-2020.
1649800761
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I am a dentist and never been treated so bad in a medical office. The staff is excellent, the review is for Dr. Sembraba. I think this Dr. Skip the class of patient management. I felt so mistreated, he was rude, unprofessional and I had to change my glasses in less than a year because I couldnt work with them. The attitude and poor manners of Dr. Sambrana surprised me, I dont think that someone that treats a patient with so little respect and been so rude shouldnt be allowed to work in the United States. The best advice I can give you is to never go to Dr Sambrana.
I am sorry that your experience on the phone with us did not meet our standards. It would be wonderful if you would give us the opportunity to serve your eye care needs. Perhaps if you do so you will agree with the many others who have left very positive reviews. Feel free to call Yeni, our office manager, directly so that she can personally meet your scheduling needs.
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1
I was on the phone for a long time trying to see if they take my insurance people answering the phone left me on hold for a long time i decided to go somewhere else no good services waiting and waiting no good services here very disappointed
We are very sorry that your interaction with Maria was less than it should have been. Frankly we are somewhat shocked, as Maria has worked with us for 26 years and is usually the object of praise from our patients. But of course she is human and not perfect. Again our apologies. Though we try to accommodate all appointment requests, we cannot overbook and so diminish the patient care experience. Please call the office again and ask to speak to the office manager so that we can see if there is any way we can meet your expectations. And thanks for loving our doctors! We love our patients too!
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Both my daughters are seen here and I love the Doctors, but the person in the front Maria is very rude. She is very impatient and does not even try to help you when making appointments. I tried making an appointment and I was disappointed with her attitude and her condescending way she spoke me. When someone calls for an appointment its because they really want to seen.
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