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We apologize that this has been your experience. We have recently updated the website and this has caused some issues with accessing old account information. We have our IT Team working on this now. We have reached out via email to further assist with your most recent order.
1596485576
1
I placed an order on the 25th for 2-6 day shipping and as of today I have not received my order I have sent emails and I have called. Now when I log into my account it say my email and password is not valid I have been ordering from this company since February 2020 and this has never happen to me before. I am highly upset and this has caused an major inconvenience in my business.
Hey Richard. Thank you for reaching out. We apologize for the delay. We are going to fix this for you right away. Can you send me an email with your order number? Thanks! ([email protected])
1582041061
1
I previously had used them many times as well as my wife. Now I placed an order last week, paid for faster shipping and no delivery. Shows processing. I emailed and called many times and left messages (never get a person) and yet no response or change in my order from processing to shipped. Now I am way behind on an order and need to get a refund so I can place order elsewhere.
Hey Anna! Glad to hear your tye-die shirts were a hit a the family reunion! We appreciate the feedback! Let us know when the next family reunion is! Talk soon!
1569335395
5
We ordered tye- die shirts from THE DEAL RACK for our family reunion. Shirts were a HUGE hit. Ez to order, quick delivery, excellent quality and most affordable. Free shipping was a bonus! Looking forward to next year!
Hi! Im so sorry this has been your experience!! Were looking into the issue and will get back to you ASAP with a solution. If you need anything in the meantime please email [email protected]. Alyssa, Customer Care Manager
1596236775
1
I placed order for my mom on 7/27 and she paid for 2-day shipping on order no. 600220895, she has not received package and I cannot get any response from emails that I sent 7/29 and 7/30 asking for info... but her credit card was charged. I'll let you know if I can get any response since there is no phone contact to actually talk to a person and get service.
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