Loveyourhaircafe reviews

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Meredith Shinn

google

Sorry weve been really busy. However I dont remember getting a voice message from you. We apologize.

1664756244

3

I never went to the salon I sent them a message that they never answered.

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Roz Hargrove

google

WOW!! we are grateful for your kind review. Thank you and we look forward to seeing you again.

1579636555

1

My only regret is that I didn't call them sooner. A competent and qualified professional hair stylist is a rare find. My hair feels good and, while it'll take some time for my hair to recover, I think I'm on the right track. Monique's wonderfully comforting spirit, patience and apparent knowledge inspires trust and that's important to me. Thank you so much! ***UPDATE*** I'd written my first review in Dec 2019, after only one visit to this salon. At that point, I'd sustained some minor damage to the hairline at the base of my neck because another professional stylist misapplied a chemical relaxer in Oct 2019. Otherwise, my hair was full, healthy, shiny and full of body. Today, after 6 visits to this salon, I'm forced to acknowledge that my first review for this stylist was premature. After a series of blunders, inappropriate treatments, miscalculations and, regrettably, apparent incompetence, I'm left with shorter and visibly thinner hair, due to severe breakage throughout. What is supposed to be chemically relaxed hair is kinky, frayed and broken around all edges and bald in at least two spots. Upon review, I've found that half of the shaft hair itself, is straight, while all the new growth experienced and remaining since Oct 2019 is kinky, brittle and dry. Unfortunately, these final results were not entirely unexpected; there were warning signs along the way. I was alarmed when, for example, a coloring product that contained ammonia or peroxide was used to retouch the sparse gray hairs along my front edges. Alarmed again when the stylist delegated the task of shampooing, conditioning and blow drying my hair to an individual, whom I later learned was not only unlicensed, but had had NO professional hair care training or experience. Finally, when this stylists' relaxer retouch and what was supposed to be temporary color treatments left my hair dull, dry, brittle, kinky and broken, I provided her with product information that I'd obtained from my previous stylist; names of products that had been used on my hair that had, up until now, produced consistently desired outcomes. Her one-time use of these products produced results that were more consistent with what I've experienced over the more than two decades of having my hair chemically relaxed. However, the results of this last and final set of treatments were, unfortunately, more of the same. When I reached out to her for an explanation, she blamed the disastrous results on my sparse smatterings of gray hair. Wow.

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Emma Keyfary

google

5

Trina did my hair by dying it my favorite color a light brown and styling it !I was very pleased with her work, super nice and welcoming I would definitely recommend her !

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Mary Murrah-Alexander

google

5

This was my first visit to The Hair Cafe and it wont be my last. Monique provided consultation prior to service. She is knowledgeable and highly professional. Color, textured trim and style. My hair feels amazing and looks beautiful.

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Kimbra Hill

google

Im sorry you felt like giving us a 1 star review. We are still in business we have just relocated. We are actually booked out for 2 weeks. Covid has caused a lot of changes this year and we apologize that were unable to assist you. Best wishes in your search for a stylist.

1611159458

1

I drove to the location after not getting a phone or email response. The business appears to be empty and shut down. No stations or signs of life, dead leaves all over the floor, and no signage that they are no longer in business.